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  • Resolved unklee

    (@unklee)


    11 years, 5 months ago

    I use Jetpack just for the stats. All worked well until the last couple of days. Now I cannot access the stats, I just get a “You don’t have sufficient permissions” message.

    I recently upgraded to WP 3.7, don’t know if that made the difference.

    I also have started getting a message suggesting I connect my www.ads-software.com site to wordpress.com, without really explaining why and how and which account to use, so maybe Jetpack is disabled until I do that?

    I see from searching that some people had this problem a year or two back, but I can’t see any recent ones.

    Any advice please?

    https://www.ads-software.com/plugins/jetpack/

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I also have started getting a message suggesting I connect my www.ads-software.com site to wordpress.com, without really explaining why and how and which account to use, so maybe Jetpack is disabled until I do that?

    That’s correct; Jetpack will be disabled until you make that connection. You can use any WordPress.com account though; your site data is associated to your site URL, so your data will be back as soon as you reconnect.

    If you still experience issues, do not hesitate to let me know your site URL and I’ll have a closer look!

    Thread Starter unklee

    (@unklee)

    OK thanks for that confirmation.

    I am a very small and inexpert user, but something didn’t sound good about my present plugin use being disabled to force me to upgrade. So I went searching and found quite a lot of anti-Jetpack commentary on the web, mostly criticising it for doing pushy things users might expect of Facebook but don’t expect of WordPress. I know WP/Automatic has to pay the bill, but this feels a little wrong.

    I’m sure I won’t experience issues if I make the connection, but I’ll actually experience less issues if I delete Jetpack. Not sure which way I’ll go yet.

    Thanks for giving me the answer, even if it wasn’t the answer I wanted! ??

Viewing 2 replies - 1 through 2 (of 2 total)
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