• Hello,

    i am logged in into WordPress with the Admin user. When i try to reach /wp-admin i get following Error Message:

    You do not have sufficient permissions to access this admin page.
    Reason: There is a hidden menu item with the same URL (index.php) but a higher priority.
    
    Admin Menu Editor security log
    
    Current user can edit the admin menu.
    Current URL: "https://my-url.de/wp-admin/"
    The current menu item is "Startseite", menu template ID: "index.php>index.php"
    ===============================================================================
    Figuring out what capability the user will need to access this item...
    -----
    Required capability: read. User HAS this capability.
    No "extra capability" set.
    Final capability setting: read
    ===============================================================================
    + Override: There is a hidden menu item with the same URL (index.php) but a higher priority. Setting the capability to "do_not_allow".
    ===============================================================================
    The current user does not have the "do_not_allow" capability.
    DENY access.

    Anyone can help me to figure out where the error comes from?

    Regards

Viewing 1 replies (of 1 total)
  • Plugin Author Janis Elsts

    (@whiteshadow)

    It sounds like there is an additional copy of the “Dashboard” or “Dashboard -> Home” menu item in your menu configuration, and someone has hidden that copy. Because the copy and the original Dashboard menu have exactly the same URL, this also hides the Dashboard.

    You should still be able to reach the menu editor by manually entering the admin page URL in the address bar. Usually, it’s something like /wp-admin/options-general.php?page=menu_editor

    If you can access the editor, please delete or un-hide the copy of the “Dashboard -> Home” menu item. That should fix the error.

Viewing 1 replies (of 1 total)
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