You do not have sufficient permissions to access this page.

How did you rule out GoDaddy?

Have you checked the file permissions on the server?

Let me rephrase that.. I called GD and they ruled it out. I can check the file permissions.. if I know what I’m looking for ??

Hey kdaukas,

Thanks for getting in touch!
For this issue, does the same error present itself in any other places in your interface? For instance, if you have another plugin installed are you able to update it and alter its preferences normally?

Which version of the WP plugin is installed? If you’re having trouble updating, but can instead disable the existing plugin installation and do a new installation of the latest release, do you see the same behavior there?
When you do see the error, what is the URL after your main domain/WP install address that you’re seeing? (The part beginning with wp-admin/. For example: wp-admin/options-general.php?page=mailchimpSF_options.)

This could be an issue with file permissions for the plugin directory on the server, or permissions within the WP installs. Any information you can provide could help in pinpointing the issue.

Thanks!
-Gabe

So many questions, Gabe ??

Here’s the link on Four Hens:
https://fourhensandarooster.com/wp-admin/admin.php?page=cUs_malchimp_plugin

MailChimp version is Version 1.4.1 (both sites)
MailChimp Form by ContactUs Version 2.1 (both sites)

Here’s the link on Ten to Twenty:
https://tentotwenty.com/wp-admin/admin.php?page=cUs_malchimp_plugin

The only other plug-in that I’ve noticed it happen with is Tweet Old Post.

I will be forever indebted to you if you can help me figure this out!!

We’re definitely happy to help however we can!

When you’re getting to that link on either site, it looks like that’s actually the URL for modifying settings for the “MailChimp Form by ContactUs”, which is a third party plugin. If I try to go to the same URL on a site without that third party plugin installed, I get the same error message you’re describing. The official plugin we support, though, doesn’t actually need that third party plugin set up. If you go in your WordPress site to Settings -> MailChimp Setup, you can access the settings for our plugin you have installed. If you then go to Appearance -> Widgets, you can then drag the “MailChimp Widget” option into the applicable Widget Area you want our plugin’s form to display in.

You could then go into your plugins section and disable the third party plugin if that does the job. If you’d like to use both plugins at the same time, though, you’d probably need to try contacting the developers of that other plugin for assistance in getting it up and running.

Let us know if you have any other questions!
-Gabe

That was it, Gabe!!! Thank you SO much!!! Deactivated and deleted the “other” plugin! Happy New Year!

I’m glad I could help out!

Happy New Year to you as well!