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Resolved oyegigi
(@oyegigi)

10 years, 7 months ago

Hello,
I have uploaded the plugin to my site and can not seem to import a table. I have no problem manually creating a table within the plugin. But when I try and importing I get the following error:

You do not have sufficient permissions to access this page.

Based on other forum comments I checked my database for prefix’s but they are all wp_. Not sure what else to do.

Thanks,
Gigi

https://www.ads-software.com/plugins/tablepress/

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author TobiasBg
(@tobiasbg)

10 years, 7 months ago

Hi,

thanks for your post, and sorry for the trouble.

This sounds as if something is wrong with the access rights. Are you maybe using a Role or User Manager plugin?

Regards,
Tobias

Thread Starter oyegigi
(@oyegigi)

10 years, 7 months ago

I am not.

Plugin Author TobiasBg
(@tobiasbg)

10 years, 7 months ago

Hi,

Ok, if possible, I’d like to take a direct look at this on your site. Could you therefore please create a temporary admin account for me and send me the details via email (the address is in the main plugin file “tablepress.php”)? That way, I can investigate this directly. Thanks!

Regards,
Tobias

Plugin Author TobiasBg
(@tobiasbg)

10 years, 7 months ago

Hi,

just remembered something else:
Are you maybe using a theme by AIT?

This is a known issue with all AIT themes. They have certain wrong code in their themes but are very ignorant about it.
For more information, please see these threads:
https://www.ads-software.com/support/topic/unable-to-upload-csv?replies=5#post-4195967
https://www.ads-software.com/support/topic/you-have-to-get-authorization-to-access-this-page?replies=6#post-4937729

Regards,
Tobias

Thread Starter oyegigi
(@oyegigi)

10 years, 7 months ago

It is an AIT theme. Bummer.
Just in case others come across this thread there’s an easy enough fix:: switch the theme to a WP default theme, import the table, then switch back to my AIT theme.

Thanks Tobias!

Thread Starter oyegigi
(@oyegigi)

10 years, 7 months ago

Resolved.

Plugin Author TobiasBg
(@tobiasbg)

10 years, 7 months ago

Hi,

sorry to hear that you are also affected by this. I really wish that AIT acknowledges and fixes this…

Yes, switching to a different theme temporarily is the best solution here for now.

Best wishes,
Tobias

P.S.: In case you haven’t, please rate TablePress here in the plugin directory. Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)

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