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  • Sharron Denice

    (@sharrondenice)


    9 years ago

    I’m noticing that alot of people are experiencing this issue, I had JetPack disconnect, taking with it my custom CSS and it almost brought me to my knees. Now I can’t connect back to wordpress.com. No matter what version or if all plugins are deactivated I always get “You do not have sufficient permissions to access this page.” Does anyone has a resolution for this? I see this issue has been ongoing for almost 4 years. Thanks

    https://www.ads-software.com/plugins/jetpack/

Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter Sharron Denice

    (@sharrondenice)

    Something is strange…ok so i narrowed it down to the admin.php file

    if ( !( file_exists(WP_PLUGIN_DIR . "/$plugin_page") && is_file(WP_PLUGIN_DIR . "/$plugin_page") ) && !( file_exists(WPMU_PLUGIN_DIR . "/$plugin_page") && is_file(WPMU_PLUGIN_DIR . "/$plugin_page") ) )
			wp_die(sprintf(__('Cannot load %s.'), htmlentities($plugin_page)));

    The directory does exist however however its only passing back ‘jetpack’ which is a directory and its causing it to say it can’t load..

    Any ideas?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you add the following to your site’s wp-config.php file, and then try to access the Jetpack menu again?

    define('WP_DEBUG', true);

if ( WP_DEBUG ) {

        @error_reporting( E_ALL );
        @ini_set( 'log_errors', true );
        @ini_set( 'log_errors_max_len', '0' );

        define( 'WP_DEBUG_LOG', true );
        define('WP_DEBUG_DISPLAY', false);
        define( 'CONCATENATE_SCRIPTS', false );
        define( 'SAVEQUERIES', true );

}

    Once you’ve done so, check the wp-content/debug.log file for errors, and paste the results here. You can then replace define('WP_DEBUG', true); by define('WP_DEBUG', false); in the code above.

    Thread Starter Sharron Denice

    (@sharrondenice)

    [18-Feb-2016 08:14:03 America/Chicago] PHP Notice: add_shortcode_param is deprecated since version 4.4! Use vc_add_shortcode_param instead. in /home/thesoft7/public_html/_hosted_domains/www.sharrondenice.com/wp-includes/functions.php on line 3573

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Thanks. That notice is created by the Visual Composer plugin, but it shouldn’t affect the way plugin pages are loaded.

    Could you contact us via this contact form, and mention this thread? I’d like to run more tests with you on your site.

    Thanks!

Viewing 4 replies - 16 through 19 (of 19 total)
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