“You don’t have permission to access this resource.”

  • Resolved monnalisa

    (@monnalisa)


    1 week, 3 days ago

    Hello, I just installed the free plugin: I entered two fields, clicked on “save” and everything went fine.

    But now it doesn’t save me anymore, I try to make some changes eg. deactivate a field. or change order of the field… but when I click on save bottom I get this error:

    “Forbidden
    You don’t have permission to access this resource.”

    I tried changing browser but it gives me the same problem. I also tried uninstalling and reactivating the plug-in. What problem could there be?

Viewing 1 replies (of 1 total)
  • Plugin Support Elena

    (@elenathemehigh)

    We believe that the issue is due to the low value (1000) for the run-time configuration property max_input_vars. Could you please increase the value of max_input_vars to 3000 or 5000 and verify once again from your side. The following article can help you to increase max_input_vars value:
    ?
    https://support.undsgn.com/hc/en-us/articles/213459869-Max-Input-Vars
    ?
    If the issue persists, it may require a more detailed check. In that case, can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

Viewing 1 replies (of 1 total)
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