You don’t have permission to edit these settings

  • Resolved bpiotrowski0

    (@bpiotrowski0)


    3 years, 4 months ago

    I try to connect my website via “Facebook for WooCommerce”.

    I get this message:
    You don’t have permission to edit these settings. Reach out to the admin of ‘XYZ (Company Name) TEST’ to gain access.

    I have no idea what is “XYZ Test” and we’ve never used this name in any enviroment.

    I have full access/owner permissions to facebook account.

    What should I do?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support B C. a11n

    (@battouly)

    Hi @bpiotrowski0,

    The error message suggests you have limited access to the Facebook assets you are trying to connect to.

    Everything should ideally be owned by the same person/account. Are you logged in to the correct one?

    You can also see if your account is listed in your Facebook Business Settings pages:

    Facebook Business Settings → Pages → select the Page in question → go to the People tab

    That’s where you can ensure the name is listed with the Manage Page toggle enabled.

    Let me know if that helped.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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