“You have not provided a valid SoundCloud URL”

  • Resolved louise91

    (@louise91)


    8 years ago

    We have a Soundcloud is Gold widget running on https://www.konimusic.co.uk/

    Unfortunately, the message “You have not provided a valid SoundCloud URL” appears where the tracks should be queued at the bottom of the page and no music is playing.

    Have tried uninstalling and reinstalling the widget and have checked for updates of both Soundcloud is Gold and WordPress; nothing seems to be working!

    Please help!!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author TM

    (@realtm)

    Hi Louise,

    Do you have any other plugins installed? It could be a conflict. You could try switching all plugins off, then turn on Soundcloud is gold and see what happen.

    If you are using the widget, have you tried to save the settings again?

    Also, you might have to re-insert those playlists into your site (delete the playlists on your site and do it again)

    Cheers

    • This reply was modified 8 years ago by TM.
    Thread Starter louise91

    (@louise91)

    Hi

    Just tried turning all our other plugins off and saving the settings (yes, we’re using the widget).

    The strange thing is, on the settings page, the Live Preview box is playing music; it’s just on the site it’s not working. I’ve included some screenshots for you.

    The Soundcloud is Gold settings page

    Widget in website

    Thread Starter louise91

    (@louise91)

    Never mind – it seems to be working now!

    Plugin Author TM

    (@realtm)

    Hi Louise,

    I’m glad it works now. Would you know how you made it work again?

    Also, if you are still satisfied with the plugin would have a minute to leave a review?
    https://www.ads-software.com/support/plugin/soundcloud-is-gold/reviews/

    Thanks

    Thread Starter louise91

    (@louise91)

    Can’t remember how I made it work, to be honest!! I think I just uninstalled it and reinstalled it a few times and eventually it started working! Cheers ??

Viewing 5 replies - 1 through 5 (of 5 total)
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