Your API key isn't valid! (v1.5)

  • Resolved taisho

    (@taisho)


    8 years, 10 months ago

    Today I tried to upload the picture but Imagify would not work – it appears that my API key stopped working. I also can’t login to Imagify account with login and password delivered via email. I tried restoring my password, but I receive message about unknown email. It looks like my account has somehow been deleted.

    https://www.ads-software.com/plugins/imagify/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP Media

    (@wp_media)

    Hi taisho,

    Jonathan from Imagify here.

    Do you have a security plugin or a server restriction to block external HTTP requests?
    ?
    ?If so, you have to whitelist our IP: 167.114.228.208
    ?
    Have a good day!

    Thread Starter taisho

    (@taisho)

    Hi,

    unfortunately even with whitelisting the mentioned IP in WordFence and then deactivating and activating Imagify, the problem remains. I think it lies in my account itself, as I have no way to login or restore my password.

Viewing 2 replies - 1 through 2 (of 2 total)
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