Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @klsbo

    I reviewed your checkout page and you’re using the WooCommerce Stripe Gateway plugin. Unless you switched since your support request was created, you’re confusing our plugin with that one.

    The reason you’re having that issue is because your login form button has type="submit" and it’s inside the checkout form. When you click that login button it’s submitting your checkout form. Standard WooCommerce renders the login button and username/password fields in its own html form. You’re likely using a custom theme that is handling the login incorrectly.

    Kind Regards

    Thread Starter klsbo

    (@klsbo)

    @mrclayton , I now disabled the default WC Stripe plugin and enabled your Stripe plugin. Looks to be doing the same thing. I am using the Elementor default Hello Theme. I then tried the default twenty twenty one theme and same results. Do you have any additional CSS that will fix the type=”submit”? Thanks in advance.

    Plugin Author Payment Plugins

    (@mrclayton)

    Looks to be doing the same thing. 

    That’s because your issue isn’t related to the Stripe plugin. Your login form should be a seperate section of html but on your site the login form is wrapped in the checkout form. When the login button is clicked, it causes your checkout form to be submitted.

    This is an issue with how your checkout page is being rendered. You can’t resolve this using CSS. To resolve, you need to figure out why your login form html is being wrapped in your checkout form. The login form html should come before the checkout form.

    Here is what a properly rendered checkout page html should look like. Notice the login form is a sibling of the checkout form:

    Here is your website’s checkout page html. Notice your login button and input fields are inside the checkout form which is incorrect.

    Kind Regards

    Thread Starter klsbo

    (@klsbo)

    I see. Thank you.

    Would you have a solution of moving around those tables or know the php file or is it just a conflict between two plugins?

Viewing 4 replies - 1 through 4 (of 4 total)
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