• Resolved marinuk

    (@marinuk)


    Trying to setup the Login Whitelist – I have noticed that the IP address being displayed in the Your Current IP Address is incorrect and is not my current IP address.

    Also in the the dashboard showing the last 5 logons, the logon IP address is incorrect for each logon that I have tried from different locations.

    Running WP 5.0.1 / Plugin 4.3.8.3

    Any idea on how to fix this ?

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, are you login in from your home or an office? Is your IP address static or dynamic?

    Thread Starter marinuk

    (@marinuk)

    Hi, I have tried from my office which is static and from my home which is dynamic.

    I know the IP address in each case and it is not what is shown by the plugin.

    Thanks.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, please go to WP Security -> Settings -> Advanced Settings and test the different options available from the drop down menu. Hopefully this will fix your IP address issue.

    Let me know if the above information helps you.

    Kind regards

    Thread Starter marinuk

    (@marinuk)

    I have changed the option in the dropdown menu and it is working now.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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