Your key is not valid for MailPoet Premium

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  • Thread Starter Nazar Hotsa

    (@bugnumber9)

    Ok, I ended up canceling the subscription and obtaining a new one.
    The new key got validated. Then I changed the sending method and the issue reoccurred.

    On Settings > Key Activation it says:
    Your key is valid
    MailPoet Sending Service is not active.
    Your key is not valid for MailPoet Premium

    I wanted to try again, canceled the second subscription, but now I can’t get another one because it says the account is limited to 2 free subscriptions ??

    At this point, I have no idea what else to do. Can someone check the issue, please?

    Thread Starter Nazar Hotsa

    (@bugnumber9)

    This has been resolved with support.

    Hi,
    Great it was resolved, but you didn’t say how it was done! I have the same issue!!! Please tell me how support helped you

    Or maybe support would be so kind as to write the answer themselves?

    Thread Starter Nazar Hotsa

    (@bugnumber9)

    @peterstevens Support issued a new premium key for me, this has fixed the issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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