Your merge fields were invalid. Error with field: Please enter a value

  • Resolved ntudor

    (@ntudor)


    6 years, 2 months ago

    Hey, can I please get some assistance on this?

    I have 2 different forms for the same list, that send users (with a hidden field) to different groups, and that have different fields. The field is not required to complete, and it’s values are pre-assigned.

    Any help is much appreciated, thank you!

    Best regards,

    Tudor

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi Tudor,

    Apologies for the delay – I was out for the last couple of weeks.

    I am looking into this issue now and should have a response for you soon.

    Thank you for your patience,
    Kevin.

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi Tudor,

    I inspected the response back from MailChimp and there are three required fields that are not filled in when submitting your form: FUNDNAME, FUNDCLASS, and WEBSITE.

    These fields are required in MailChimp but aren’t added to your 2nd form (Request Platform Access).

    What you should do is to un-require these fields in MailChimp and only require them in Easy Forms on the forms that you need them. (This is how your 3rd form, Register Your Fund, is set up – so that’s good).

    All the best,
    Kevin.

    Thread Starter ntudor

    (@ntudor)

    Thank you, Kevin, I will try this and let you know if it worked.

    Enjoy the weekend!

    Best regards,

    Tudor

    Thread Starter ntudor

    (@ntudor)

    It works properly now, thanks for the help!

    Best,

    Tudor

Viewing 4 replies - 1 through 4 (of 4 total)
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