Your message has been classified as spam!

  • Resolved builditdm

    (@builditdm)


    11 months, 1 week ago

    I’m seeing a red error message on the frontend of one of my client’s websites that states “Your message has been classified as spam! If you are a human, we are very sorry. Please give us notice via email.” This happens randomly by just browsing the page, without taking any action. I did notice it more often when clicking on a menu item to access a different page, it shows up before the other page loads.

    My server admin also notified me that this plugin is causing an overload on the server and slowing the website down tremendously, that’s why I proceeded to deactivate it until we can get to the bottom of this.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Matthias Nordwig

    (@matthiasnordwig)

    Hi.

    I guess the error message is caused by a JavaScript error on your page. Can you check for JavaScript errors and probably send me the error message?

    You can do so, by pressing F12 in your web browser, where you can see a console, that is showing possible errors. The plugin requires your website being free from JavaScript errors.

    For the server performance issue, I am wondering whether you are using the explicite mode and switch of the “analysis mode” and the “direct analysis mode”.

    The explicite mode is what I strongly recommend to avoid unwanted side-effects.

    The analysis modes may slow down server performance, as they are designed for helping you to adjust the explicit mode. But as soon as everything is adjusted, they should be switched off.

    If your server admin identified the plugin to slow down the server, how does it appear exactly? Does he mean the admin area? The request time of the page? Or did process deeper analysis? I would be interested if the origin isn’t one of those just mentioned.

    For the client the request time usually should not be affected. The only thing that should occur should be a short load lag as soon as the first user input (i.e. a mouse move) takes place, as the hash puzzle that explicitly requires calculation effort, may shortly slow down the clients machine for less than a second. You can adjust the effort by reducing the hash complexity in the admin area of the plugin.

    If you have any further questions, just give me notice.

    Cheers, Matthias

    Plugin Author Matthias Nordwig

    (@matthiasnordwig)

    As I didn’t read anything further, this problem seems to be solved

Viewing 2 replies - 1 through 2 (of 2 total)
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