Your message has been sent successfully. Thank you. message does not work

I tested your form.

The spinning arrow is a common symptom of a JavaScript conflict with either your current WordPress theme or one of the other plugins you are using – see Contact Form 7 Email Issues – there is a link there that covers JavaScript Conflicts.

??Step by step approach to problem solving

1. Switch temporarily to a WordPress default theme (Twenty Eleven etc.) and see if the problem goes away.

If it does, you’ve most likely got a problem with your current WordPress theme.

If switching to default theme doesn’t help it could be one of the plugins you are using that is causing the problem.

2. Disable all plugins other than Contact Form 7

If doing that solves the problem, you can then add back each item – one by one, until you find the cause of the problem.

1.I disable plugins.

2.I changed the theme.
But it did not.Need to remove or to disable add-ons?

You will need to disable, temporarily, ALL JavaScript, other than that from CF7, if you actually want to get to the source of the problem.

Which JavaScript and how do I find the code that coincides

I am having the same problem. I disabled all plugins other than CF7. Didn’t help. I changed the theme. Didn’t help. I am not very familiar with Java Script, so I need direction on how to fix it. However, I have another website with same theme, and also use CF7 and it’s working just fine.

Any help appreciated!

Thanks!

Ok, I have tried editing the JavaScript, learning as I go. I can edit the HTML so that the message box appears, but when I open a new tab or a new browser to test it out, my changes have not taken effect.

Any other help?

@mustafa dertli – Use Firebug or Chrome Dev Tools to examine the JavaScript on your problem page.

You can learn about these extremely useful developer tools at the following links:
https://getfirebug.com/wiki/
https://www.evotech.net/blog/2007/06/introduction-to-firebug/
https://www.youtube.com/watch?v=sHbYpl1XFiM
https://www.tipsandtricks-hq.com/debugging-javascript-code-with-firebug-1899
https://developers.google.com/chrome-developer-tools/

Thank you for your interest

I’m having the same issue,
my contact form confirm that the message was sent but i never receive any msgs,
in addition to this in my woocommerce the “Add note” field is not sending either the messages, are the 2 issues related ?

let me know

andrea

@tipi.bookshop – As per the Forum Welcome, please post your own topic.

Posting in an existing topic and taking over the original posters question is generally considered inappropriate.

Added to which, your problem – despite any similarity in symptoms – is likely to be completely different.

In your own post you can describe your problem in detail – see https://codex.www.ads-software.com/Forum_Welcome for some guidance.

If possible include a link to your CF7 form and all your input in both the Form section and Mail section of the CF7 interface.

Then others here may be able and willing to offer a possible solution.

OK thx Buzztone i will ??

I tried Firebug and another….both let me edit the JavaScript, but that’s not the issue. Once I edit the JS I can see my changes take effect, but they don’t last. How do I make lasting edits to the JS?

Thanks!