"Your message was sent successfully. Thanks." not appearing but email is sending

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What content do you have in the Form tab?

    Im having this same problem, in my page:

    https://www.meditegic.com/contact

    i readed in some other posts that it might be because a Google analytics code, any other idea?

    Sadly I’m having the same problem too!

    Really hoping for a solution.

    I’m having this issue as well and they won’t even let you contact the developer directly. This is Horrible and the plug-in is seriously in need of improvement.

    Me too, tried demo mode, no validation errors
    https://www.minders-keepers.co.uk/contact/

    Seems to be a persistent issue, please add solution to FAQs

    I am having the same issue as well – here is my code please help!

    <p>First Name (required)
    [text* first-name] </p>

    <p>Last Name (required)
    [text* last-name] </p>

    <p>Your Email (required)
    [email* your-email] </p>

    <p>Your Phone Number
    [tel your-phone]</p>

    <p>Interested in…
    [select recipient “Renting|[email protected]” “Purchasing|[email protected]” “test|[email protected]”]

    <p>How did you hear about us?
    [text hear-about]</p>

    <p>Comment/Question
    [textarea comment-area]</p>

    <p>Type the letters as you see them below
    [captchac captcha-439]
    [captchar captcha-439]

    </p>

    <p>[submit “Send”]</p>

    Hi, I solved this issue deleting the old contact Form and creating a new one that was exactly like the old one (I tested it first in a test page) not sure if it work for everyone but it might worth to take a shot, good luck

    removing

    on_sent_ok: “ga(‘send’, ‘event’, ‘Contact Form’, ‘submit’);”
    from additional settings did it for me but its not a solution!

    Hi,

    I also have the same problem. When I removed the ‘ “on_sent_ok: “ga(‘send’, ‘event’, ‘Contact Form’, ‘submit’);” ‘ the thank you message displayed. Any fix on this issue without removing the code, please?

    Thanks!

    I’ve seen this new post about this problem. If you want to close my old thread (https://www.ads-software.com/support/topic/form-not-returning-sent-or-error-but-does-send-the-email) I can continue for the assistance here.

    Thank you

    Thread Starter jmarash

    (@jmarash)

    Takayuki Miyoshi, the content in the form is:

    <html><head><title>reCAPTCHA</title></head><body>
    <form action=”?” method=”POST”>
    <p>Your Name
    [text* your-name] </p>

    <p>Your Email
    [email* your-email] </p>

    <p>Subject
    [text your-subject] </p>

    <p>Your Message
    [textarea your-message] </p>

    <div class=”g-recaptcha” data-sitekey=”6LfqXxETAAAAAGwYukIHsmeNGEfbceSXY1-jyr67″></div>
     
    <input type=”submit” value=”Submit” />

    </form>

    <!–js–>
    <script src=’https://www.google.com/recaptcha/api.js’></script&gt;

    </body>
    </html>

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Remove these lines:

    <html><head><title>reCAPTCHA</title></head><body>
<form action="?" method="POST">
    <div class="g-recaptcha" data-sitekey="6LfqXxETAAAAAGwYukIHsmeNGEfbceSXY1-jyr67"></div>
    <input type="submit" value="Submit" />
    </form>
    <!--js-->
<script src='https://www.google.com/recaptcha/api.js'></script>
    </body>
</html>

    removing on_sent_ok: “ga(‘send’, ‘event’, ‘Contact Form’, ‘submit’);”
    from additional settings also fixed the issue temporarily for me but it is not a solution!

    This is turning into a significant issue. Getting complaints that form does not reset and there’s no message to indicate it sent unless I remove ga tracking setting from additional settings field. Is there any hope of a fix or workaround in the near future?

    I am having this same issue. My form does not say thank you or reset. What is the fix?

Viewing 15 replies - 1 through 15 (of 19 total)
  • The topic ‘"Your message was sent successfully. Thanks." not appearing but email is sending’ is closed to new replies.