• Resolved MrsJessicaSimpson

    (@mrsjessicasimpson)


    Hello chaps and chappetts, ..

    Not an issue, just an observation.

    Now, — I’m not degrading the value of your fine Plugin, (I’m a Pro subscriber), but your new interface on v10 really does need a rethink.

    Yes, the old one was a slow old mess, with literally thousands of (things) going on, but one of those complex things that was right up there in your face, was the dashboard icon showing a complex graph of failed logins.

    Cool!

    I can’t even find those graphs in the new layout, they must be there somewhere, but as of today, I still can’t locate them, and nor can I find the Bot login details and switches for the hooman honey-pot traps.

    The new interface is far (too) much dumbed down with its bland meaningless Boxes, one of which is an advert to upgrade on it? Even though I’m a Pro subscriber! – And the rest went on forever, with no idea what they do. The old dashboard was very very complicated, but at least you instantly saw the value of the Shield Plugin, especially so with all the Bot and Hacker attacks falling off: instantly on that graph.

    I’ve no idea if this version is even working, ..

    Now, .. if I was approaching this WP Plugin, (as is), then I wouldn’t be impressed because it doesn’t seen to do anything, and would also probably just delete it.

    The old interface was slow and cumbersome, but the new one just doesn’t do it: I also feel that you may well lose sales over it.

    Perhaps a switch to revert back to the old dashboard would be a start? – Dunno’.

    Sorry to be such a downer on this, and please accept this review as it written, with your interests at heart.

    Rgds ..

    • This topic was modified 4 years, 4 months ago by MrsJessicaSimpson. Reason: spotted spelling mistakes
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  • Plugin Support Jelena

    (@jmisic)

    Hi Jessica,

    Firstly, thank you so much for your detailed and valuable feedback. ??

    Sometimes we don’t know what we need to improve on until it’s pointed out. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we sincerely appreciate you taking the time to send us this helpful response.

    The graph you’re referring to, sorry for the troubles. This was removed in 10.1. Please feel free to check out the all changes in the ShieldPRO 10.1 Upgrade Guide here:
    https://icontrolwp.freshdesk.com/support/solutions/articles/3000103837

    This graph has been added to our list of requests and we’ll see to bring it back.

    Regarding the entire feedback, we’ll take a look and see how we can improve things you mentioned.

    If you have any more questions, comments, or concerns, please feel welcome to reach back out as we would be more than happy to hearing from you.

    Cheers!

    Jelena

Viewing 1 replies (of 1 total)
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