your payment information is incomplete

  • Resolved reiniciaypunto

    (@reiniciaypunto)


    1 year, 3 months ago


    Hello, first of all, thank you for the plugin, it is fantastic!! I just have problems with the POS, it tells me that the information is incomplete when I go to pay and it doesn’t allow me to close the ticket, what can I do? attached screenshot wp version 6.4.2 plugin version 1.3.12

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author kilbot

    (@kilbot)

    Hi, this happens when a gateway plugin inserts some javascript in the page. To fix this issue please follow these steps:

    1. Click on the ‘Having problems with the checkout?’ link
    2. Un-select all the scripts (usually it is ‘wc-stripe-upe-classic’ causing problems)
    3. Click ‘Submit’ to save the settings
    Thread Starter reiniciaypunto

    (@reiniciaypunto)

    Thanks!! thit it and works!! (love)

Viewing 2 replies - 1 through 2 (of 2 total)
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