your plugin call “Event could not be started”

  • Resolved mammono

    (@mammono)


    3 years, 2 months ago

    1. i can not stream with your plugin from front-end it call “Event could not be started”
    2. my site allow some user role can access wp-admin i want to allow they can use wpstream from backend How should I set it up? because they can not found wpstream in dashboard menu(or how should I set it up in user role editor?)

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author wpstream

    (@wpstream)

    Hello there,

    So sorry to hear that you are having trouble broadcasting.

    1) Please make sure that you are connected (signed in) to WpStream on your website
    2) Make sure you follow the instructions in one of the videos below depending on which page builder you use
    – WpBakery https://youtu.be/3XH7AgXxsdY
    – Elementor https://youtu.be/9TGRT7_nXpo

    The videos both run you through how to set up the plugin to allow regular users to broadcast as well as how to assign each user permission to broadcast

    I hope this helps and please let me know if there is anything else I can help you with.

    Best regards,
    Beatrice

    Thread Starter mammono

    (@mammono)

    1. Thanks you very much, I saw the Stream button (but it took a while to load). I haven’t tried the stream yet. If it works, I’ll let you know again.
    2. I want certain users (vendors,Editor) to be able to stream from the wp-admin page, how should I set it up? I have watched your guide VDO. It teaches me how to create a page to stream from the front end. But I mean I want to allow some user role access your plugin from the wp-admin page.

    • This reply was modified 3 years, 2 months ago by mammono.
    Plugin Author wpstream

    (@wpstream)

    Hello there,

    In order to stream via the back-end these users will have to be set as admins through WordPress and not through WpStream. In the video tutorials, this feature is only for non-admins that wish to broadcast on your website.

    As an admin streaming from the back-end, your users can broadcast normally and you can check out this tutorial to see how https://youtu.be/L0RN5Y2lZHk

    Best regards,
    Beatrice

    Thread Starter mammono

    (@mammono)

    ok thank you if i have some issue i will contact you again

    Plugin Author wpstream

    (@wpstream)

    Hey there,

    You are most welcome! Please do let us know if you come across any issues.

    Best,
    Beatrice

Viewing 5 replies - 1 through 5 (of 5 total)
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