Your plugin crushed my site

Hi Judy,

It seems that your host does not support GZIP compression. Did you use the preview functionality to check if GZIP was working on your site?

And are you sure you deleted the plugin? Because that should fix the issue (if the plugin is not present, it cannot do anything to your wordpress installation). It could be that you have another caching plugin activated that causes the issue.

I would recommend disabling all unnecessary plugins to see if that solves the issues.

Hi,

You are right, I found some more files. I deleted them and my page came back to life.
But I could not restore everything to its original so I have to redo my last week’s whole work…
Very sad…

Hi Judy,

Too bad to hear that you lost some work. But good to hear that the site is up again. Just to check, did you use the preview mode to make sure that GZIP compression was working? Or did you enable it right away? (for further updates)

Richard

Hi,

Of course, I used the preview mode but unfortunately, it showed that everything was working well that is why I gziped the files.

Hi Judy,

Thanks for the reply. To prevent this from happening in the future, what other plugins did you have to remove before the site started working again?

Hi,

No other plugins I had to remove. Only the gzip files from the server.

With GZIP files you mean our plugin? Or something else?

I mean that I had to delete from the server all gzip files that were created to get my site work again. Plus I deleted the plugin from the server. There are still problems on my site since then. I did not have any problems before ??

Hi Judy,

That sounds quite strange, because GZIP compression by PHP is done on the fly, so there are no gzip files created on the server. I suspect it has something to do with the combination or our plugin and a server configuration (probably caching). But I’m afraid I can’t help you further with that. Maybe your hosting provider can support you. Good luck!

Richard