• Resolved spollock

    (@spollock)


    I was able to setup a survey, but no matter what button I click on for the results like “Export Submissions” or “Export to XLSX”, even the download button on a questions takes me to some Pro webpage: https://ays-pro.com/wordpress/survey-maker

    Are you saying you want people to pay you to be able to download the results? It’s doesn’t say that either in the plugin or on your webpage. I would never ever consider paying you to export the results, tjis is as basic a feature as could possibly exist, certainly not anything worth paying for. There are plenty of other options out there…

    • This topic was modified 1 year, 3 months ago by spollock.
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  • Plugin Support Jasmine

    (@hyenokian)

    Dear @spollock,

    Thank you for the topic.

    We’re very sorry to hear about your experience.
    We put customer experience and satisfaction as our highest priority.

    We are known for our?DOZENS?of available options in the Free version and we regret that we didn’t live up to those expectations for you.
    We are updating our?FREE plugin?very constantly?and adding new features in each update by taking into consideration the market demands.
    We pride ourselves on our Survey Maker plugin and the?high-quality standards?we maintain.

    Thank you.

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