your plugin is having some error

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  • Dear kabeer121,

    Thanks for contacting us.
    Could you let us know, please, are you working on the localhost?
    If no, we will be glad to have a link to the page where the problem can be checked.
    If yes, then please mention your plugin and WordPress version, view name where you have the dysfunction of the lightbox and your current theme name.

    Thanks

    Hello,

    SOrry I have a problem with the pubblication of the video gallery on my website.

    I don’t know why doesn’t work.
    Please, can you help me with this error?

    the link of the page is: https://www.kanakastudio.com/testsite/architectural-a/

    the error is: [huge_it_videogallery id=”1″]

    Edit Edit with WPBakery Page Builder

    Kind regards,

    Ale

    Dear Ale,

    Please be kindly informed that we have checked the provided link and probably the issue is related to the WPBakery Page Builder.
    Could you, please, add that shortcode to a WordPress regular page or post and see if the plugin works in that case?

    We will be eagerly waiting for your reply

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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