Your Products Report will be emailed to you

  • Resolved yrj414

    (@yrj414)


    1 year ago

    When downloading the analysis report, the relevant email was not received in the mailbox (Your Products Report will be emailed to you.). I looked at the logs of the WP Mail Logging plugin and it kept saying that no valid recipients were set.

    You must provide at least one recipient email address.

    • This topic was modified 1 year ago by yrj414.
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  • Saif

    (@babylon1999)

    Hello @yrj414,

    Thank you for reaching out!

    When downloading the analysis report, the relevant email was not received in the mailbox (Your Products Report will be emailed to you.). I looked at the logs of the WP Mail Logging plugin and it kept saying that no valid recipients were set.

    The email will be sent to your admin email address, so as long as you have one, everything should be working as expected. :?)

    I did some digging and found that this error is referenced a lot in questions/threads related to PHPMailer, which is a PHP module that WordPress uses by default to send emails.

    Is the issue specific to this particular email, or does it occur with all WooCommerce/WordPress-related emails?

    Also, could you please try disabling all plugins except WooCommerce and switch to the Storefront theme, then try again? Do you see the same behaviour?

    Look forward to hearing back from you!

Viewing 1 replies (of 1 total)
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