Your reviews are being downloaded

  • Resolved Fabio

    (@reteinformatica)


    9 months, 2 weeks ago

    Good morning,
    I inserted the link of a booking.com property into the configuration and then followed the entire procedure. At the end of this I find the message:

    Your reviews are being downloaded. This process should only take a few minutes.
    While you wait, you can start the widget setup with some review templates.

    and on the page where I inserted the shortcode:

    ERROR @ Trustindex plugin (This message is not be visible to visitors in public mode.)

    Your reviews are being downloaded. This process should only take a few minutes.

    Now several days have passed and the situation is still this. I have tried disconnecting and reconnecting the property several times but to no avail.
    Thanks and best regards.

    • This topic was modified 9 months, 2 weeks ago by Fabio.
    • This topic was modified 9 months, 2 weeks ago by Fabio.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @reteinformatica!

    Could you check again?

    Feel free to write us, if you need any assistance,

    Trustindex

    Thread Starter Fabio

    (@reteinformatica)

    Hi Lidia,
    the problem is solved thanks.

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    No problem, thanks for your patience! Let us know if we can help with anything!

    Hi, we have exactly the same issue here. Cld. you pls. have a look?
    Still pendling: “ERROR @ Trustindex plugin (This message is not be visible to visitors in public mode.) Your reviews are being downloaded. This process should only take a few minutes.”

    Is there anything we could do on our end?

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi, @zebramedia !

    Please check if you’re using the newest version of the plugin!

    Feel free to write us, if you need any assistance,

    Trustindex

    Hi,

    I have same problem. Could you help me please ?

    ERROR @ Trustindex plugin(This message is not be visible to visitors in public mode.)

    Your reviews are being downloaded. This process should only take a few minutes.

    website: bestfloridaplace.com

Viewing 6 replies - 1 through 6 (of 6 total)
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