Your site appears to be down I am getting emails from Jetpack

  • Resolved jamesjohnson99

    (@jamesjohnson99)


    1 year, 7 months ago

    Hi there

    I have been getting emails after every day that my site appears to be down by Jetpack.

    My site did not load when Jetpack Monitor last checked on it.

    Your site is responding intermittently, or extremely slowly. This can indicate an overloaded, under-powered, or misconfigured server. Your site is probably loading for some users, but not for everyone.

    Error reference: 176531293/intermittent

    What should you do now?

    Start by?visiting your site?to see if you’re able to load it. Jetpack Monitor may have just recorded a momentary glitch that’s since been resolved, and you can ignore this email.

    If you’re unable to load your site, check your host’s control panel or contact their support team: they’ll have more detail about what is happening. Be sure to share the error information above with them.

    I need help with this. I do not want my site’s SEO or ranking to get hurt due to an irresponsive server. Please check the error reference and suggest me a good way out. THANKS

Viewing 1 replies (of 1 total)

  • Jetpack Monitor checks your site every five minutes to see if it’s accessible. The site appears to be accessible.

    If your site is slow to load or inaccessible, it could trigger a notice that your site is down. Jetpack does not track why the site is slow to load or inaccessible. It only lets you know that it cannot reach the site. You can learn more about that here: https://jetpack.com/support/monitor/

    Based on what you’re describing, it sounds like the site may be loading slowly for Jetpack, but is actually accessible online. Currently there’s no way to adjust the time that Monitor checks your site – it’s either on or off – nor to check if the notification is being triggered because it’s slow to load vs actually offline.

    If the frequency of the Monitor notices is bothersome, you can always disable the feature. To do that:

    1. Go to Jetpack → Settings → Monitor.
    2. Deactivate the Get alerts if your site goes offline. We’ll let you know when it’s back up, too. option.

    I hope that helps clarify things for you. Let us know how that goes!

Viewing 1 replies (of 1 total)
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