Your Site is Experiencing a Technical Issue

  • Resolved defnetmedia

    (@defnetmedia)


    1 year, 5 months ago

    Hi I have got a site that has started throwing this error? Does anyone have any suggestions what the cause might be?


When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.2.2
Active theme: Divi (version 4.21.0)
Current plugin: OptinMonster (version 2.13.4)
PHP version 8.2.4

Error Details

An error of type E_ERROR was caused in line 723 of the file /home/whatevs/public_html/wp-content/plugins/optinmonster/optin-monster-wp-api.php. Error message: Uncaught Error: Failed opening required '/home/whatevs/public_html/wp-content/plugins/optinmonster/views/upgrade-link-css.php' (include_path='.:/opt/cpanel/ea-php82/root/usr/share/pear') in /home/whatevs/public_html/wp-content/plugins/optinmonster/optin-monster-wp-api.php:723
Stack trace:

0 /home/whatevs/public_html/wp-content/plugins/optinmonster/optin-monster-wp-api.php(738): OMAPI->output_view('upgrade-link-cs...', Array)

1 /home/whatevs/public_html/wp-content/plugins/optinmonster/optin-monster-wp-api.php(753): OMAPI->get_view_contents('upgrade-link-cs...', Array)

2 /home/whatevs/public_html/wp-content/plugins/optinmonster/optin-monster-wp-api.php(768): OMAPI->get_min_css_view_contents('upgrade-link-cs...', Array)

3 /home/whatevs/public_html/wp-content/plugins/optinmonster/OMAPI/Menu.php(578): OMAPI->output_min_css('upgrade-link-cs...')

4 /home/whatevs/public_html/wp-includes/class-wp-hook.php(308): OMAPI_Menu->add_upgrade_link_css('')

5 /home/whatevs/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)

6 /home/whatevs/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

7 /home/whatevs/public_html/wp-admin/admin-footer.php(78): do_action('admin_footer', '')

8 /home/whatevs/public_html/wp-admin/index.php(211): require_once('/home/whatevs/...')

9

thrown
Viewing 2 replies - 1 through 2 (of 2 total)
  • PC

    (@pranayachaudhary)

    Hi @defnetmedia

    The latest OptinMonster plugin version has been tested up to WordPress 6.2.2, so another plugin or your theme may be interfering with OptinMonster. Could you try to disable all other plugins and temporarily revert to the default?Twenty Twenty-Two theme?to see if the issue persists? (Please take a backup before you try that, or use a staging version to test things out)

    Let me know how it goes; thanks! 

    Plugin Support Angie Meeker

    (@ameeker)

    Hi @defnetmedia – It sounds like you’re good to go so I’ll let you get back to what you do best. If you find you still need help, feel free to reopen this issue and we’ll pick up where we left off.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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