Your Site is Experiencing a Technical Issue

  • Hi!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Geolocation IP Detection.

    First, visit your website (https://***.com/) and check for any visible issues. Next, visit the page where the error was caught (https://***.com/wp-login.php) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://***.com/wp-login.php?action=enter_recovery_mode&rm_token=***&rm_key=***

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.4.4
    Current theme: Divi (version 4.5.8)
    Current plugin: Geolocation IP Detection (version 3.3.0)
    PHP version 7.4.15

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Benjamin Pick

    (@benjamin4)

    This sound like a PHP error, but it isn’t mentioned. Can you enable WP_DEBUG in wp-config.php and copy any PHP error/notice?

    Plugin Author Benjamin Pick

    (@benjamin4)

    Do you use WooCommerce, Wordfence or some other plugin that is capable of using Maxmind data?

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Your Site is Experiencing a Technical Issue’ is closed to new replies.