• Resolved Chris Yau

    (@chris-yau)


    I have updated to WooCommerce 7.0 and afterward I got issue in below

    `WordPress version 6.0.3
    Active theme: Flatsome Child (version 3.0)
    Current plugin: WooCommerce (version 7.0.0)
    PHP version 7.4.21

    Error Details
    =============
    An error of type E_ERROR was caused in line 1273 of the file /public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php. Error message: Uncaught Error: Call to a member function meta_exists() on null in /public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php:1273
    Stack trace:
    #0 /public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(209): WC_Checkout->get_value()
    #1 /public_html/wp-content/plugins/woo-stripe-payment/includes/wc-stripe-functions.php(1272): WC_Checkout->get_checkout_fields()
    #2 /public_html/wp-content/plugins/woo-stripe-payment/includes/class-wc-stripe-frontend-scripts.php(104): wc_stripe_get_checkout_fields()
    #3 /public_html/wp-includes/class-wp-hook.php(307): WC_Stripe_Frontend_Scripts->localize_scripts()
    #4 /public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
    #5 /public_html/wp-includes/plugin.php(476): WP_Hook->do_action()
    #6 /public_html/wp-includes/script-loader.php(2108): do_action()
    #7 /public

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Chris Yau

    (@chris-yau)

    Hi @hemant-ahir,

    I have post my system report at
    https://www.ads-software.com/support/topic/your-site-is-experiencing-a-technical-issue-94/#post-16138316

    And suggest me to create a separate post for better help.

    
    ### WordPress Environment ###
    
    WordPress address (URL): 
    Site address (URL): 
    WC Version: 7.0.0
    REST API Version: ? 7.0.0
    WC Blocks Version: ? 8.5.1
    Action Scheduler Version: ? 3.5.2
    Log Directory Writable: ?
    WP Version: 6.0.3
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.21
    PHP Post Max Size: 250 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.34-MariaDB-0ubuntu0.20.04.1
    Max Upload Size: 200 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 7.0.0
    WC Database Prefix: wp_
    Total Database Size: 328.05MB
    Database Data Size: 237.40MB
    Database Index Size: 90.65MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.22MB + Index: 0.09MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 7.02MB + Index: 10.80MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 5.02MB + Index: 5.03MB + Engine InnoDB
    wp_cleantalk_ac_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cleantalk_no_cookie_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cleantalk_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cleantalk_sfw: Data: 1.52MB + Index: 0.45MB + Engine InnoDB
    wp_cleantalk_sfw_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cleantalk_spamscan_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cleantalk_ua_bl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp_duplicator_packages: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
    wp_eum_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ewwwio_images: Data: 2.52MB + Index: 2.86MB + Engine InnoDB
    wp_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_master: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_mastermeta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_module_no: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_po_attachment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ic_po_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_po_header: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_ic_po_product: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_po_purchase: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_purchase_header: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_ic_purchase_other_charges: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_purchase_product: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ic_stock: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_litespeed_avatar: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_litespeed_img_optm: Data: 1.52MB + Index: 0.61MB + Engine InnoDB
    wp_litespeed_img_optming: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_litespeed_url: Data: 0.34MB + Index: 0.45MB + Engine InnoDB
    wp_litespeed_url_file: Data: 0.27MB + Index: 0.83MB + Engine InnoDB
    wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 6.11MB + Index: 2.28MB + Engine InnoDB
    wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_hash: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_images: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_imports: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_posts: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_postmeta: Data: 97.55MB + Index: 20.94MB + Engine InnoDB
    wp_posts: Data: 7.52MB + Index: 2.47MB + Engine InnoDB
    wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_analytics_gsc: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wp_rank_math_analytics_inspections: Data: 1.52MB + Index: 0.89MB + Engine InnoDB
    wp_rank_math_analytics_objects: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
    wp_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_realmedialibrary: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_realmedialibrary_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_realmedialibrary_posts: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
    wp_realmedialibrary_tmp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_snippets: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
    wp_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 3.52MB + Index: 4.03MB + Engine InnoDB
    wp_terms: Data: 3.52MB + Index: 4.03MB + Engine InnoDB
    wp_term_relationships: Data: 13.55MB + Index: 7.52MB + Engine InnoDB
    wp_term_taxonomy: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
    wp_trp_dictionary_en_us_zh_hk: Data: 5.52MB + Index: 7.53MB + Engine InnoDB
    wp_trp_gettext_en_us: Data: 1.52MB + Index: 0.75MB + Engine InnoDB
    wp_trp_gettext_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_trp_gettext_original_strings: Data: 1.52MB + Index: 0.48MB + Engine InnoDB
    wp_trp_gettext_zh_hk: Data: 1.48MB + Index: 0.73MB + Engine InnoDB
    wp_trp_original_meta: Data: 2.52MB + Index: 4.55MB + Engine InnoDB
    wp_trp_original_strings: Data: 4.52MB + Index: 4.55MB + Engine InnoDB
    wp_usermeta: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 1.52MB + Index: 0.98MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfconfig: Data: 3.30MB + Index: 0.00MB + Engine InnoDB
    wp_wfcrawlers: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 31.58MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 1.48MB + Index: 0.19MB + Engine InnoDB
    wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfissues: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 14.52MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.14MB + Index: 0.06MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfpklist_template_data: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfstatus: Data: 0.28MB + Index: 0.16MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woobe_history: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woobe_history_bulk: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_pickup_locations_geodata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    _op_receipt: 3
    _op_register: 1
    attachment: 2394
    blocks: 5
    custom_css: 1
    language_switcher: 4
    location: 1
    nav_menu_item: 280
    op_transaction: 283
    op_z_report: 156
    page: 26
    product: 3831
    product_variation: 3056
    revision: 1
    shop_order: 47
    shop_order_refund: 5
    wafs: 1
    watermark: 3
    wc_membership_plan: 2
    wc_pickup_location: 1
    wc_user_membership: 10
    wpcf7_contact_form: 1
    wpsl_stores: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (66) ###
    
    Admin Menu Editor Pro: by Janis Elsts – 2.18
    All-in-One WP Migration Unlimited Extension: by ServMask – 2.46
    All-in-One WP Migration: by ServMask – 7.66
    Better Admin Users Search: by Applelo – 1.2.0
    Blackhole for Bad Bots: by Jeff Starr – 3.3.4
    Bulk remove posts from category: by MasterNs – 3.3
    Five Star Business Profile and Schema: by Five Star Plugins – 2.2.5
    Classic Editor: by WordPress Contributors – 1.6.2
    Anti-Spam by CleanTalk: by СleanTalk  – 5.186
    Code Snippets: by Code Snippets Pro – 3.2.1
    Contact Form 7: by Takayuki Miyoshi – 5.6.3
    Custom Post Type UI: by WebDevStudios – 1.13.1
    Custom Product Tabs WP All Import Add-on: by YIKES
    Inc. – 2.0.4
    
    Decorator - WooCommerce Email Customizer: by WebToffee – 1.2.2
    Disable Bloat for WordPress & WooCommerce: by Disable Bloat – 3.0.3
    EWWW Image Optimizer: by Exactly WWW – 6.9.1
    Flexible Shipping: by Octolize – 4.15.0
    WooCommerce PO MultiCurrency Cust. II: by WooPro – 2.0
    WooCommerce Purchase Order(PO System): by WooPro – 2.4
    List Backorders for WooCommerce: by Howard Ehrenberg – 2.3.2
    LiteSpeed Cache: by LiteSpeed Technologies – 5.2.1
    Manage Notification E-mails: by Virgial Berveling – 1.8.4
    Max Mega Menu - Pro Addon: by megamenu.com – 2.2.7
    Max Mega Menu: by megamenu.com – 3.0
    Nextend Social Login: by Nextendweb – 3.1.6
    Nextend Social Login Pro Addon: by Nextendweb – 3.1.6
    Perfmatters: by forgemedia – 2.0.0
    Product GTIN (EAN, UPC, ISBN) for WooCommerce: by Emanuela Castorina – 1.1.1
    Real Media Library: by devowl.io – 4.18.17
    Really Simple SSL: by Really Simple Plugins – 5.3.5
    reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.35
    Rank Math SEO: by Rank Math – 1.0.99
    TranslatePress - Business: by Cozmoslabs
    Razvan Mocanu
    Madalin Ungureanu – 1.2.2
    
    TranslatePress - Multilingual: by Cozmoslabs
    Razvan Mocanu
    Madalin Ungureanu
    Cristophor Hurduban – 2.3.8
    
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.23
    
    WooCommerce UPS Shipping Plugin with Print Label: by PluginHive – 4.5.9
    User Role Editor: by Vladimir Garagulya – 4.63.1
    WooCommerce No Shipping Message: by dangoodman – 2.1.0
    Woocomerce Brands Pro: by Proword – 4.5.0
    Payment Plugins for Stripe WooCommerce: by Payment Plugins
    [email protected] – 3.3.30
    
    WooCommerce Vehicle Parts Finder - Year/Make/Series/Model/Grade/Engine/Category/Keyword: by The WP Instinct Team & WISENET – 2.8
    WooCommerce Payment Gateway Based Fees: by InoPlugs – 3.2.5
    WooCommerce Availability Notifications: by ThemePlugger – 1.4.2
    BEAR – Bulk Editor and Products Manager Professional for WooCommerce: by realmag777 – 2.1.2
    WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.14.2
    WOOCS - WooCommerce Currency Switcher: by realmag777 – 2.3.9.2
    WooCommerce Custom Payment Gateway Pro: by WPRuby – 2.4.1
    WooCommerce Memberships: by SkyVerge – 1.23.1
    WooCommerce MSRP Pricing: by Ademti Software Ltd. – 3.4.9
    Wordpress Admin App for OpenPOS: by [email protected] – 1.0
    Woocommerce OpenPos Customize (Backorder) for Chris Yau - #941146: by [email protected] – 1.0
    Woocommerce - Openpos - WooCommerce Memberships: by [email protected] – 1.2
    Woocommerce + openpos + Stripe payment: by [email protected] – 1.0
    Woocommerce OpenPos: by [email protected] – 5.9.6
    WooCommerce Sequential Order Numbers Pro: by SkyVerge – 1.18.1
    WooCommerce Local Pickup Plus Addon: by The WP Instinct Team – 1.0
    WooCommerce Local Pickup Plus: by SkyVerge – 2.9.12
    WooCommerce: by Automattic – 7.0.0
    Wordfence Security: by Wordfence – 7.7.1
    WP All Import Pro: by Soflyy – 4.7.7
    WP Mail SMTP: by WPForms – 3.6.1
    Widget Disable: by required – 2.1.0
    WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 3.3.3
    WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels (Pro): by WebToffee – 4.4.3
    Custom Product Tabs for WooCommerce: by YIKES
    Inc. – 1.8.1
    
    YITH WooCommerce Wishlist: by YITH – 3.14.0
    
    ### Inactive Plugins (18) ###
    
    Better Search Replace: by Delicious Brains – 1.4.1
    Cloudflare: by Cloudflare
    Inc. – 4.11.0
    
    Duplicator: by Snap Creek – 1.5.0
    Easyship: by Easyship – 0.8.6
    Easy Updates Manager: by Easy Updates Manager Team – 9.0.13
    Easy Watermark: by BracketSpace – 1.0.11
    Image Watermark: by dFactory – 1.7.2
    Loco Translate: by Tim Whitlock – 2.6.2
    PluginHive WooCommerce Shipping Services: by PluginHive – 1.2.1
    Query Monitor: by John Blackbourn – 3.10.1
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    TranslatePress - Disable Gettext Translation: by Cozmoslabs
    Razvan Mocanu – 1.0.1
    
    User Email Verification for WooCommerce: by XLPlugins – 3.5.0
    User Verification: by PickPlugins – 1.0.88
    WP Reset: by WebFactory Ltd – 1.95
    WP Rollback: by GiveWP.com – 1.7.2
    WPS Hide Login: by WPServeur
    NicolasKulka
    wpformation – 1.9.6
    
    WP Store Locator: by Tijmen Smit – 2.2.235
    
    ### Must Use Plugins (1) ###
    
    Perfmatters MU: by forgemedia – 2.0.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: HKD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #6 - /shop/
    Cart: #7 - /cart/
    Checkout: #8 - /checkout/
    My account: #9 - /my-account/
    Terms and conditions: #33 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Flatsome Child
    Version: 3.0
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Flatsome
    Parent Theme Version: 3.16.1
    Parent Theme Author URL: https://uxthemes.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart-shipping.php
    flatsome/woocommerce/cart/cart.php
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/terms.php
    flatsome/woocommerce/checkout/thankyou.php
    flatsome/woocommerce/content-product-cat.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/content-widget-product.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/quantity-input.php
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/rating.php
    flatsome/woocommerce/loop/result-count.php
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/form-login.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/error.php
    flatsome/woocommerce/notices/notice.php
    flatsome/woocommerce/notices/success.php
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product/photoswipe.php
    flatsome/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome/woocommerce/single-product/rating.php
    flatsome/woocommerce/single-product/related.php
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/tabs.php
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    flatsome/woocommerce/content-product_cat.php
    
    ### Memberships ###
    
    Restriction mode:: Hide content only
    Public content:: –
    Excluded from discounts:: –
    Membership plans:: 2
    Silver:: Members: 1Access method: Manual assignment onlyAccess length: Unlimited
    Basic:: Members: 9Access method: User account registrationAccess length: Unlimited
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 2022-10-26 18:50:40 +00:00
    Options: ?
    Notes: 62
    Onboarding: completed
    
    ### Local Pickup Plus ###
    
    Status: ? Enabled
    Geocoding: ?
    Pickup Locations: 1
    Pickup Appointments: ? Enabled
    Pickup Location Tax: –
    Checkout Display: Pickup selection mode: per orderCart item handling mode: automatic groupingDefault cart item handling: ship items
    
    ### Action Scheduler ###
    
    Complete: 15,822
    Oldest: 2022-09-25 15:11:32 +0000
    Newest: 2022-10-25 11:41:39 +0000
    
    Failed: 2
    Oldest: 2022-10-17 19:50:27 +0000
    Newest: 2022-10-17 19:50:27 +0000
    
    Pending: 3
    Oldest: 2022-10-26 11:41:39 +0000
    Newest: 2022-10-27 12:49:55 +0000
    
    ### Status report information ###
    
    Generated at: 2022-10-26 18:44:16 +08:00
    

    Hello,
    Thanks for sending the report.

    I can see there are two plugins using Stripe on the site:

    Payment Plugins for Stripe WooCommerce: by Payment Plugins
    Woocommerce + openpos + Stripe payment: by [email protected] – 1.0

    I can see that Payment Plugins for Stripe WooCommerce is not using the latest version of the plugin, can you please update it, then check again if the issue persists?

    Let us know how that goes.

    Thread Starter Chris Yau

    (@chris-yau)

    Hi @ihereira,

    I have updated the Payment Plugins for Stripe WooCommerce to latest v3.3.31 and same result, the problem not yet fixed by update. Thanks

    Hi @chris-yau

    Thanks for sending the System Status Report.

    Based on the error logs, this is pointing to the plugins/woo-stripe-payment/ or Payment Plugins for Stripe WooCommerce: by Payment Plugins.

    It would be best to reach out to the developers for further assistance here: [email protected] or post to the proper forum thread instead: https://www.ads-software.com/support/plugin/woo-stripe-payment/

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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