Your Site is Experiencing a Technical Issue
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I have updated to WooCommerce 7.0 and afterward I got issue in below
`WordPress version 6.0.3
Active theme: Flatsome Child (version 3.0)
Current plugin: WooCommerce (version 7.0.0)
PHP version 7.4.21Error Details
=============
An error of type E_ERROR was caused in line 1273 of the file /public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php. Error message: Uncaught Error: Call to a member function meta_exists() on null in /public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php:1273
Stack trace:
#0 /public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(209): WC_Checkout->get_value()
#1 /public_html/wp-content/plugins/woo-stripe-payment/includes/wc-stripe-functions.php(1272): WC_Checkout->get_checkout_fields()
#2 /public_html/wp-content/plugins/woo-stripe-payment/includes/class-wc-stripe-frontend-scripts.php(104): wc_stripe_get_checkout_fields()
#3 /public_html/wp-includes/class-wp-hook.php(307): WC_Stripe_Frontend_Scripts->localize_scripts()
#4 /public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#5 /public_html/wp-includes/plugin.php(476): WP_Hook->do_action()
#6 /public_html/wp-includes/script-loader.php(2108): do_action()
#7 /public
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Hi Chris
Please check this: https://www.ads-software.com/support/topic/your-site-is-experiencing-a-technical-issue-94/
Thanks
AhirHi @hemant-ahir,
I have post my system report at
https://www.ads-software.com/support/topic/your-site-is-experiencing-a-technical-issue-94/#post-16138316And suggest me to create a separate post for better help.
### WordPress Environment ### WordPress address (URL): Site address (URL): WC Version: 7.0.0 REST API Version: ? 7.0.0 WC Blocks Version: ? 8.5.1 Action Scheduler Version: ? 3.5.2 Log Directory Writable: ? WP Version: 6.0.3 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.21 PHP Post Max Size: 250 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.68.0 OpenSSL/1.1.1f SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.34-MariaDB-0ubuntu0.20.04.1 Max Upload Size: 200 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 7.0.0 WC Database Prefix: wp_ Total Database Size: 328.05MB Database Data Size: 237.40MB Database Index Size: 90.65MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.22MB + Index: 0.09MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + 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Hide errors from visitors: ? ### Active Plugins (66) ### Admin Menu Editor Pro: by Janis Elsts – 2.18 All-in-One WP Migration Unlimited Extension: by ServMask – 2.46 All-in-One WP Migration: by ServMask – 7.66 Better Admin Users Search: by Applelo – 1.2.0 Blackhole for Bad Bots: by Jeff Starr – 3.3.4 Bulk remove posts from category: by MasterNs – 3.3 Five Star Business Profile and Schema: by Five Star Plugins – 2.2.5 Classic Editor: by WordPress Contributors – 1.6.2 Anti-Spam by CleanTalk: by СleanTalk – 5.186 Code Snippets: by Code Snippets Pro – 3.2.1 Contact Form 7: by Takayuki Miyoshi – 5.6.3 Custom Post Type UI: by WebDevStudios – 1.13.1 Custom Product Tabs WP All Import Add-on: by YIKES Inc. – 2.0.4 Decorator - WooCommerce Email Customizer: by WebToffee – 1.2.2 Disable Bloat for WordPress & WooCommerce: by Disable Bloat – 3.0.3 EWWW Image Optimizer: by Exactly WWW – 6.9.1 Flexible Shipping: by Octolize – 4.15.0 WooCommerce PO MultiCurrency Cust. 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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #6 - /shop/ Cart: #7 - /cart/ Checkout: #8 - /checkout/ My account: #9 - /my-account/ Terms and conditions: #33 - /terms-and-conditions/ ### Theme ### Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ? Parent Theme Name: Flatsome Parent Theme Version: 3.16.1 Parent Theme Author URL: https://uxthemes.com WooCommerce Support: ? ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product-cat.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/rating.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php flatsome/woocommerce/content-product_cat.php ### Memberships ### Restriction mode:: Hide content only Public content:: – Excluded from discounts:: – Membership plans:: 2 Silver:: Members: 1Access method: Manual assignment onlyAccess length: Unlimited Basic:: Members: 9Access method: User account registrationAccess length: Unlimited ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ? Next scheduled: 2022-10-26 18:50:40 +00:00 Options: ? Notes: 62 Onboarding: completed ### Local Pickup Plus ### Status: ? Enabled Geocoding: ? Pickup Locations: 1 Pickup Appointments: ? Enabled Pickup Location Tax: – Checkout Display: Pickup selection mode: per orderCart item handling mode: automatic groupingDefault cart item handling: ship items ### Action Scheduler ### Complete: 15,822 Oldest: 2022-09-25 15:11:32 +0000 Newest: 2022-10-25 11:41:39 +0000 Failed: 2 Oldest: 2022-10-17 19:50:27 +0000 Newest: 2022-10-17 19:50:27 +0000 Pending: 3 Oldest: 2022-10-26 11:41:39 +0000 Newest: 2022-10-27 12:49:55 +0000 ### Status report information ### Generated at: 2022-10-26 18:44:16 +08:00
Hello,
Thanks for sending the report.I can see there are two plugins using Stripe on the site:
Payment Plugins for Stripe WooCommerce: by Payment Plugins
Woocommerce + openpos + Stripe payment: by [email protected] – 1.0I can see that Payment Plugins for Stripe WooCommerce is not using the latest version of the plugin, can you please update it, then check again if the issue persists?
Let us know how that goes.
Hi @ihereira,
I have updated the Payment Plugins for Stripe WooCommerce to latest v3.3.31 and same result, the problem not yet fixed by update. Thanks
Hi @chris-yau
Thanks for sending the System Status Report.
Based on the error logs, this is pointing to the
plugins/woo-stripe-payment/
orPayment Plugins for Stripe WooCommerce: by Payment Plugins
.It would be best to reach out to the developers for further assistance here: [email protected] or post to the proper forum thread instead: https://www.ads-software.com/support/plugin/woo-stripe-payment/
Thanks!
- The topic ‘Your Site is Experiencing a Technical Issue’ is closed to new replies.