• Resolved Supplement Genie

    (@supplementgenie)


    I noticed that my website had been playong up slightly. The problems seem to be with JEtpack but I will open another support request regarding those issues.

    An issue which I have noticed that I am getting now is:
    Your site's REST API does not seem to be accessible. Jetpack Boost requires access to your REST API in order to receive site performance scores. Please make sure that your site's REST API is active and accessible, and try again.

    I am using the latest version 1.5.4.

    Is this a known issue? Is there something I can do to sort the problem?

Viewing 1 replies (of 1 total)
  • Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @supplementgenie

    Most often, this happens because you have a security plugin or another security solution that is blocking access to the WordPress REST API.

    Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

Viewing 1 replies (of 1 total)
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