Your store does not appear to be using a secure connection….

Hi there

Are you using the plugin called ‘Really Simple SSL’?

If so, you might want to check out this thread: https://www.ads-software.com/support/topic/bug-report-not-fully-compatible-with-woocommerce-3-4-0/

Yes! I am using Really Simple SSL… my tech guy installed it for me… going to read the link you’ve included – thank you @skafte

I have done some investigating, it doesn’t seem to be connected to Really Simple SSL, but to the way WC detects the SSL. For the explanation of what I tested see this thread:
https://www.ads-software.com/support/topic/bug-report-not-fully-compatible-with-woocommerce-3-4-0/#post-10340301

• This reply was modified 6 years, 6 months ago by Rogier Lankhorst.

My whole site runs on https and I’ve started getting this notice

I’m getting this message too – my site is and always has been run entirely on https.

Hi there,

WooCommerce uses the WordPress is_ssl() function to check the server for SSL. It also checks the WordPress URL and Site Address URL under Settings > General.

If you have an outdated version of PHP ( pre 7.0 ) it’s a possibly this data cannot be obtained. Can you confirm the two URLs under Settings > General both include HTTPS and that the PHP version is recent?

You can find the version of PHP under WooCommerce > Status or by reaching out to your host to help update it.

I can only speak for myself but my site’s settings include HTTPS on both URLs and I’m using PHP 7.0.3. Bumping it up to 7.1 did not make the SSL message go away, but it did create a bunch of new problems so I reverted back to 7.0. I am using 7.0 with Woocommerce on multiple sites and haven’t seen the message yet on any of the other sites – just one so far.

• This reply was modified 6 years, 6 months ago by kristinrutten.

Hi there,

My site was also using PHP 7.0, but in an attempt to solve the problem I bumped it up to 7.2 – however that didn’t help and my URL settings were also correct.

But – in the meantime, I seem to have solved the problem on my end. After having done a lot of changes to my settings and set up, I simply solved it by dismissing the notice. However, it does seem that there’s a wider issue with this notice which should probably be looked at for the next update of WC…?

Anyway, thanks @johndcoy for contributing to this thread! It’s good to know that a Happiness Engineer has seen our posts ?? I can recommend reading this thread for more insights: https://www.ads-software.com/support/topic/bug-report-not-fully-compatible-with-woocommerce-3-4-0/

Thanks!

• This reply was modified 6 years, 6 months ago by skafte.

BTW. Not sure if this is related to this issue, but I just noticed, in the latest changelog of ‘WooCommerce Stripe Payment Gateway‘, that they’ve fixed an issue which sounds like it could be related:

= 4.1.6 - 2018-05-31 =
* Fix - False negative on SSL warning notice in admin.

https://raw.githubusercontent.com/woothemes/woocommerce-gateway-stripe/master/changelog.txt

I had this problem too. If you change your WordPress Address and Site Address fields to start with https:// under General Settings, that message goes away ??

Hi Mrs. Pumpkin,

I just wanted to see if this had been figured out yet?

@ryanr14, thanks for checking up on this!

Yes, in my case the issue has been solved ?? I updated Stripe and did a lot of fiddling around and suddenly the issue disappeared. Sorry I cannot be any more specific. Thanks!

Others?

• This reply was modified 6 years, 5 months ago by skafte.

Hi @skafte,

There was a Stripe update that may have helped fix your SSL warning notice, either way thanks for the update and I’m glad it was solved! ??

@mrspumpkin, were you still seeing issues with the SSL warning?

• This reply was modified 6 years, 5 months ago by Ryan Ray, a11n.

@ryanr14

Unfortunately not

I don’t use Stripe.. but yes I was still seeing it, but “x”‘d it out as it was getting on my nerves. I did a test run of buying a product and the green padlock stayed throughout, so perhaps this will all be addressed in another updat?