Your support create a ticket is not working

  • Resolved wood1e

    (@wood1e)


    1 year, 5 months ago

    Hi

    Constantly getting ‘something went wrong… please try again… “

    Can you confirm your support system is down?

    I have found an old support ticket to replied to that, hopefully a human will pick it up.

    • This topic was modified 1 year, 5 months ago by wood1e.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter wood1e

    (@wood1e)

    Any ideas on when your support system will be fixed?

    Thread Starter wood1e

    (@wood1e)

    Just tried again and I am still getting


    Something went wrong and we couldn’t submit your ticket! Please try again.

    Any ideas on when this will be fixed?

    Hello,

    Apologies for the inconvenience.

    I understand you were attempting to create a support ticket but no success so far. Can you please try again, this time using a different browser/device combination? I am assuming that you have one premium extension installed that qualifies to get premium support.

    Otherwise, feel free to provide us with more details about your request.

    We’ll be glad to help!

    Thread Starter wood1e

    (@wood1e)

    Used a different account and Firefox and it worked.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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