“Your Weekly WP Mail SMTP Summary” sent, despite being disabled

Hi @camthor,

thanks for letting us know.

If a task is complete, that means it was executed and is now done. So, if you don’t have a task with a “pending” state, then it’s OK and it will not be executed again.

If I uncheck the option “Disable Email Summaries”, save and then check the tasks again, an additional task wp_mail_smtp_summary_report_email has been created, now with status “Pending”. I canceled it.

Yes, that’s the expected behavior. If the “Disable Email Summaries” checkbox is not enabled, a new task will be created. So, please make sure the checkbox is enabled if you don’t want to receive these reports in the future.

Could you also let me know which version of the plugin you are using? Pro or Lite?

Also, are you using the WordPress automatic updates to update the plugin?

Take care!

I have also experienced this, and since I run a multisite network I received very many emails in my inbox this morning.

I have the “Disable Email Summaries” checked – and have had it checked since I installed the plugin a few years back. Today is the first time I have received these emails, which makes me think it is tied to the recent update.

I am concerned that my clients are now also receiving these unwanted emails, despite my having disabled this setting on all sites.

I do receive automatic updates, and am running the free version 3.0.2.

• This reply was modified 3 years, 3 months ago by sgoetz.

Hi @sgoetz,

this “Disable Email Summaries” setting is a new setting in WP Mail SMTP that we added in v3.0 (last week). The setting is supposed to be enabled (so the weekly summaries should not be sent) on existing Lite installations (and on Multisite installations as well).

I think the reason for this issue is that the automatic WP updates did not trigger our migration code, which was added to enable this “Disable Email Summaries” setting (and therefore prevent these summaries from sending) on existing Lite installations (and Multisite installations).

But as soon as you logged into your WP dashboard, the setting was applied by our migration code. That’s why the Summary was sent, but after you logged into the WP dashboard the setting was set. This means that next week the Summary should not be sent because the setting was now set and the background task was canceled.

Can you confirm this? Did our plugin (WP Mail SMTP) update via the automatic WP plugin updates?

Take care!

Hi @sgoetz,

thank you for confirming this for us.

We are really sorry that these summaries were sent to your inbox and we apologize for this inconvenience.

Now that you logged into your WP dashboard and the “Disable Email Summaries” setting is enabled, the summaries will not be sent from that site again.

If you want to be 100% sure you can also check the “WP Mail SMTP > Tools > Scheduled Actions (tab)” and see if there is a task in the “Pending” state called: wp_mail_smtp_summary_report_email. There should not be any in the “Pending” state, but there should be one in the “Complete” state.

Take care!

@capuderg I’m using version 3.0.2 of the free version, manual updates, on a multisite installation. I disabled the checkbox only because I got that advice for debugging in the other thread. Otherwise it has always been enabled, so I assume that this task should never have been appeared.

Would this have anything to do with updating the sites using MainWP (or similar)? I also received several email reports today but only from sites where I updated WP Mail SMTP via MainWP.

Having since logged into each site, I can confirm “Disable Email Summaries” is Enabled and “wp_mail_smtp_summary_report_email” is marked as Complete.

Hi @camthor,

yeah, it’s just the order in which this setting/checkbox was set: after the plugin was updated, the migration code didn’t trigger (for some reason), and right after you logged in, the setting was set (migration code was triggered).

If you want to be 100% that no subsite will send these reports again, you can use this filter: add_filter( 'wp_mail_smtp_reports_emails_summary_is_disabled', '__return_true' );

Hi @woopee,

yes, updating without interacting with the WP admin dashboard would also not trigger the migration code (MainWP and other WP management tools).

Thank you for confirming what happened.

Take care!

Hi everyone,

we just released v3.0.3, which should resolve this issue.

Simply update to v3.0.3 and the weekly summary email will not be sent if the setting is not configured (will not send by default).

We are sorry for this error and for the inconvenience caused.

Take care!

Thank you for providing a speedy update. I have upgraded, and crossing my fingers!!

Cheers,
Stephanie

Hi Stephanie,

thank you for your patience and let us know if you experience any other issues.

Have a nice day!

Thank you for the quick fix! ??

Hi Chris,

thank you for reporting it ??

Have a nice day!

Thank you for fixing it and letting us know.

When I saw the second plugin update I assumed it was a bug.

Otherwise the plugin is fantastic.

Just wish the dashboard nags – “how do you like the plugin so far..” would stop. I manage 100’s of sites and don’t need to be asked over and over.

Hi @serpcom,

we are very happy that you like our plugin. We try our best to make it as user-friendly as possible, but sometimes we also make a mistake. Thank you very much for your patience.

By “dashboard nags”, do you mean the admin info notice with the text “Are you enjoying WP Mail SMTP?”? This is a dismissable admin notice, which should not appear ever again, once you dismiss it. But I totally understand that you get tired of it while managing 100+ sites.

We also moved almost all other admin notices to display only on our plugin admin pages, to declutter the general admin area.

Have a nice day!

Thanks for getting back to me. Yes, indeed that’s the nag I’m talking about.

Yes I can dismiss it.

It’s just frustrating and it seems other plugins are doing it as well.

Wondering if the plugin was network activated if you could have some sort of global setting that would allow you to dismiss it globally.

Thanks.