• Resolved thomasrauch

    (@thomasrauch)


    Hi
    I create a slide Standard Youtube and check the button Stop Silde until playing Youtube Video – but this was ignored – the Video stops after 15 seconds – this is the time where the slides changes – any idea?

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  • Plugin Author Menno Luitjes

    (@mennolui)

    Hi @thomasrauch,

    This should work, but of course every WordPress website is different, so let’s try and find the reason why it doesn’t work in your case.

    Could you try with the twentynineteen or twentytwenty theme enabled instead of your chosen theme, and all plugins (except Foyer) disabled? Does that make a difference? If that worked, try re-activating your theme and plugins one by one to find the one that causes the conflict. Let me know and we’ll go from there.

    If none of this seemed to work, could you send me the URL of your Foyer display where this is happening? I will have a look. You can use this form if you don’t want the URL of your display to become public:
    https://foyer.tv/send-info

    Best!

    Plugin Author Menno Luitjes

    (@mennolui)

    Hey @thomasrauch, I’d like to help fix this for you. Could you run some tests, as described above? Let me know!

Viewing 2 replies - 1 through 2 (of 2 total)
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