YouTube Iframes not loading on website

  • Resolved juliamb

    (@juliamb)


    3 years, 6 months ago

    Hi!
    The YouTube embed iframes are not showing on the public site, when in the editor work fine and it’s happening after last JP update I think.

    If I inspect the code, the iframe is empty, here’s the code:

    <figure class="wp-block-embed <strong>is-type-rich is-provider-gestor-del-servicio</strong> wp-block-embed-gestor-del-servicio wp-embed-aspect-4-3 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">
<span class="zWv2Iy3cEgqaAeTXGxN8kDRdHSwM4LCi"><div class="jetpack-video-wrapper"><iframe title="Risitas y las paelleras" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="" data-cookieblock-src="https://www.youtube.com/embed/cDphUib5iG4?feature=oembed" data-cookieconsent="marketing" class=" cookieconsent-optin-marketing" style="display: block; margin: 0px; width: 480px; height: 360px;" data-ratio="0.75" data-width="480" data-height="360"></iframe></div></span>
</div></figure>

    You can notice weird classes like is-type-rich instead of is-type-video and is-provider-gestor-del-servicio intead of is-provider-youtube.

    I’ve tested on a copy site that hasn’t the JetPack plugin installed and it’s working fine, that is why I think it has something to do with the plugin.

    I also having the same problems with the Spotify embed content.

    Could you help me?

    Thanks in advance, regards!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support MadHatter (a11n)

    (@madhattersez)

    Hello, there.

    Could you share your site’s URL (domain) here, so we can have a look?

    If you want it to remain private, you can also contact us via this form here.

    Thanks!

    Thread Starter juliamb

    (@juliamb)

    Hi!

    Thanks for the answer!
    I’m afraid I can’t share the URL with you because it’s a private content inside the website, protected by a paid subscription.

    I’ve made some new tests, trying to deactivated the Jetpack plugin and the problem was still there, so I guess it’s not a Jetpack issue. I’ve realized in the Network tab of the inspector that the requests for Youtube videos are being cancelled, but I don’t know why…I guess I will have to ask in the WordPress general support forum.

    Thank you so much, regards!

    Plugin Support MadHatter (a11n)

    (@madhattersez)

    Sure thing, sounds like you’re off to a great start with troubleshooting, at least! I hope you’re able to get down to the bottom of it.

    Have a safe rest of the week.

Viewing 3 replies - 1 through 3 (of 3 total)
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