Youtube video is not working on mobile or ipad

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  • Thread Starter ultrafuzeband

    (@ultrafuzeband)

    My website is https://www.ultrafuze.com

    Plugin Author Ceylon Systems

    (@ceylonsystems)

    Hi @ultrafuzeband,

    This is a known bug in our video background feature and we are working hard to get you a fix for this.

    We are using Tubular jQuery plugin for the video background feature and it doesn’t support mobile phone browsers. But we are working on it looking for further improvements for this feature.

    We are really sorry for the inconvenience occurred. And appreciate your patience.

    Thanks!

    Thread Starter ultrafuzeband

    (@ultrafuzeband)

    It does not state on your site that it will not work on mobile phones or ipads. It says that the plugin is 100% responsive, this is obviously not the case. I did pay for this so I feel I was deceived by your plugin description. Is there any way to fix this??

Viewing 3 replies - 1 through 3 (of 3 total)
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