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  • Thread Starter maryamzafar

    (@maryamzafar)

    Hello? Can anyone help me with this?

    Good evening maryamzafar,

    Thank you for reaching out to us.

    We are sorry to hear about the event going behind the header and for the delay in response.

    A quick look at your website revealed that you are using some template customization.

    Although we like to help out our wonderful users, unfortunately, the scope of our support unfortunately does not allow us to support customizations.

    The good news, is that you will find that this behaviour disappears under a default WordPress theme such as twenty-fifteen.

    That being said, I would recommend investigating the template customization in place alongside using our Themer’s guide as a starting point.

    I wish I had a better answer for you, but for now it’s the best one I have.

    Best regards,

    Geoff B.

Viewing 2 replies - 1 through 2 (of 2 total)
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