Zenfolio connect

  • Resolved sirmetal

    (@sirmetal)


    2 years ago

    I can’t connect to zenfolio, because in the connection settings, it says to put the user username.zenfolio.com and I don’t have that domain, it seems that it is currently username.zenfoliosite.com

    Because I always get an error and I have uploaded galleries ready to share and it always loads me in the url with zenfoliosite.com not zenfolio.com

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Sayontan Sinha

    (@sayontan)

    What is your Zenfolio user name?

    Thread Starter sirmetal

    (@sirmetal)

    https://spontanea.zenfoliosite.com

    Plugin Author Sayontan Sinha

    (@sayontan)

    Do you have a separate login name?

    Zenfolio’s API itself complains that the user name spontanea is not valid. You can try it out here, by providing spontanea as the loginName. If you try my login name sayontan, that works fine. Note that this is the latest version of the API (1.8), but that isn’t saying much, since they have been on 1.8 for probably a decade now.

    It is possible that their API needs an upgrade. It is also possible that this is unsolvable. I have sent them an email, but I haven’t had a positive experience with my last couple of support queries with them, so I am not sure if I will hear back.

    If they respond, I will let you know (and if I need to make a fix for this to work, I will do it).

    Plugin Author Sayontan Sinha

    (@sayontan)

    OK, they responded pretty quickly:

    Hi Sayontan,

    Thanks for contacting Zenfolio Customer Support. I’m happy to help.

    There is no API for the new platform, which is what the Portfolio, PortfolioPlus, and ProSuite plans are on. The users with?username.zenfoliosite.com?sites are on the new platform. Any third party plugin or program you are using or developing is only going to be compatible with the Classic platform at this point in time as that would be the API the plugin or program is referencing.

    As a courtesy to you, I’ve gone ahead and marked this case with the feature request so you can be updated if/when we have any updates regarding API access on the new platform.

    I apologize for any inconvenience this may cause in the meantime. If you have any other questions or concern – please don’t hesitate to write back in to Customer Support!

    Best,
    Ryan (He/Him) | Customer Support

    So, unfortunately their API is not compatible with users on their new platform. If you were a Classic user, their API (and hence this plugin) would have worked fine.

    If and when they introduce a new version of the API, I will make the changes in Photonic.

    Though this doesn’t actually fix your issue, I am marking this resolved, as there is nothing else for me to do here as of now.

Viewing 4 replies - 1 through 4 (of 4 total)
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