• Resolved jbishop60

    (@jbishop60)


    Hi Guys,

    I’ve got an install of WPB2D running on WordPress 3.4.2 installed on Namesco shared hosting.

    The plugin authenticates fine with the drop box account and the setting can be set. But when a backup is forced to run, nothing happens. No error message. The log just continues to say “You have not run a backup yet. When you do you will see a log of it here.”

    I have raised a ticket with Namesco, as i’m sure it is a server side issue. I have other wordpress installs with other hosts and i’ve never had this issue before.

    Anyway, Namesco have asked if WPB2D is compatible with Zeus and if it utilises Cron Jobs.

    Does it? i have no idea. From other threads, i’m thinking it does use Cron Jobs (i don’t really know what this is but i assume its something to do with scheduling jobs)

    any help much appreciated.

    Thanks

    J

    https://www.ads-software.com/extend/plugins/wordpress-backup-to-dropbox/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Michael De Wildt

    (@michaeldewildt)

    Gday J,

    Yes the plugin uses the wp cron. So if that does not work then nor will backups.

    More info can be found here: https://www.ads-software.com/support/topic/why-won%E2%80%99t-my-backup-start

    What is Zeus?

    Cheers,
    Mikey

    Thread Starter jbishop60

    (@jbishop60)

    Hi M

    yeah ok thanks. Interestingly though, if wp-cron is a scheduling thing then i can understand why the automatic backups would not run. However, when i try and force a backup to run manually, it still wont run. Would Namesco’s the lack of compatibility with wp-cron also cause this?

    Zeus is a web server – https://en.wikipedia.org/wiki/Zeus_Web_Server

    Namesco is a well established hosting company in the uk, they use Zeus servers. I’ve had no end of issues hosting a client site with them. Arghhh!

    Anyway. Thanks

    J

    Plugin Contributor Michael De Wildt

    (@michaeldewildt)

    Both manual and automatic backups use wp-cron to run the task async.

    Please ensure that wp-cron is working.

    Cheers,
    Mikey

    Hi M

    Is it possible to create a facility that does not use cron for manual backups?

    Thanks

    C

    Plugin Contributor Michael De Wildt

    (@michaeldewildt)

    G’day mate,

    Unfortunately we are limited by the Apache/Fast CGI timeout directive of 300 seconds by default. This means that your backup must complete in under 5 mins for a non cron based version to work.

    In addition, not using the cron will mean that the backup will have to be done synchronously and block your browser for the time it takes to do the backup. You can achieve this by setting test mode to true, but this is not recommended and I will not support it.

    define('WPB2D_TEST_MODE', true)

    Cheers,
    Mikey

    Okay Mikey, fair play mate… I rest my case.

Viewing 6 replies - 1 through 6 (of 6 total)
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