“ZIP Code is not formatted correctly”

Hi @nlmyrotest

Thanks for reaching out!

Firstly, I apologize for the delayed response.

I checked your site, would like to try a test order, however, a credit card is already needed to place one.

Can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

Based on the Checkout page, I can see that you are using a different payment gateway here, but just to be sure, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

To isolate this problem, can you please enable Cash on Delivery, create an order and see if you are still facing the same error message above?

Let us know how it goes!

Can you share how was the issue resolved? I have the same issue in my website.

Hi @martazettle

Thanks for reaching out!

I understand you are experiencing the same issue and since every site is different and you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic?

Additionally, please include your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

We’ll be more than happy to help there ??

Hello, I am facing similar issue for my web portal, no clue how to fix that

https://www.mywebwinkel.nl

Please suggest solution

Hi @kpmglobaltech

Thanks for reaching out!

I understand that you have a somewhat similar problem.

However, per forum best practices shown here, it is advised that you create a new thread so that we can address your issue(s) separately.

You can create a new thread here: https://www.ads-software.com/support/plugin/woocommerce/#new-topic-0

Thanks for understanding!