zip file be damage after download

Who is your host?

I use Hetzner Online host – more info

Can you go to Downloads > Tools > System Info and post the contents here?

Here you are:

### Begin System Info ###

— Site Info

Site URL: https://rokesh.ir
Home URL: https://rokesh.ir
Multisite: No

— User Browser

Platform: Windows
Browser Name: Firefox
Browser Version: 32.0
User Agent String: Mozilla/5.0 (Windows NT 6.1; rv:
32.0) Gecko/20100101 Firefox/32.
0 AlexaToolbar/alxf-2.21

— WordPress Configuration

Version: 4.0
Language: fa_IR
Permalink Structure: /%postname%/
Active Theme: Rokesh 1.1
Show On Front: posts
Remote Post: wp_remote_post() works
Table Prefix: Length: 3 Status: Acceptable
WP_DEBUG: Disabled
Memory Limit: 40M
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, active, inactive

— EDD Configuration

Version: 2.1.4
Upgraded From: 2.1
Test Mode: Disabled
Ajax: Enabled
Guest Checkout: Disabled
Symlinks: Disabled
Download Method: Direct
Currency Code: RIAL
Currency Position: after
Decimal Separator: .
Thousands Separator: ,

— EDD Page Configuration

Checkout: Valid
Checkout Page: rokesh.ir/pay/
Success Page: rokesh.ir/confirm-payment/
Failure Page: rokesh.ir/pay/failed-pay/
Downloads Slug: /downloads

— EDD Gateway Configuration

Enabled Gateways: ????????
Default Gateway: Test Payment

— EDD Tax Configuration

Taxes: Disabled
Tax Rate: 0
Display On Checkout: Displayed
Prices Include Tax: No
Country / State Rates:
Country: 0, State: , Rate:

— WordPress Active Plugins

Akismet: 3.0.2
Contact Form 7: 3.9.3
Custom Post Type UI: 0.8.4
Easy Digital Downloads: 2.1.4
Easy Digital Downloads – External Products: 1.0.0
Front-End Publishing: 2.2.1
FV Top Level Categories: 1.6
Limit Login Attempts: 1.7.1
Parspal for EDD: 1.7
Subscribe To Comments: 2.1.2
SyntaxHighlighter Evolved: 3.1.10
TinyMCE Advanced: 4.1.1
Toman Convertor: 1.1
WordPress Importer: 0.6.1
WordPress SEO: 1.6.1
WP-Optimize: 1.8.9.7
WP-Parsidate: 1.3.5
????? ????: 1.0

— WordPress Inactive Plugins

Crayon Syntax Highlighter: 2.6.6
Easy Digital Downloads – Free Download: 0.2.0
Fix My Feed RSS Repair: 1.2
SI CAPTCHA Anti-Spam: 2.7.7.4
WP-PostRatings: 1.79

— Webserver Configuration

PHP Version: 5.3.28
MySQL Version: 5.5.37
Webserver Info: Apache

— PHP Configuration

Safe Mode: Disabled
Memory Limit: 200M
Upload Max Size: 50M
Post Max Size: 50M
Upload Max Filesize: 50M
Time Limit: 30
Max Input Vars: 1000
Display Errors: On (1)

— PHP Extensions

cURL: Supported
fsockopen: Supported
SOAP Client: Installed
Suhosin: Installed

— Session Configuration

EDD Use Sessions: Enabled
Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On

### End System Info ###

Thanks. How large are the files you’re trying to download?

About 1 to 7 megabyte. I’m test it with under 1 meg files also.
all off theme be damage.

Where are you storing the zip files?

I’m upload it from edd download post type editor and it’s store in : wp-content/upload/edd/….

What are you using to create the zip files, winzip?

i use WinRAR but i test it with winzip and 7zip and other programs.
I’m think this problem only related to direct mode of EDD plugin. because when i use WordPress standard Uploader or EDD redirect mode all things work correctly.

I’m really not sure why it’s getting corrupted, sorry. I’ve seen it a few times but it was almost always due to server resources or file size.

Are you able to use the redirect method?

yes, i don’t have any problem with redirect method

I have been having problems with this too but with over 400mb zip files.
Re-uploading the files via ftp sorted out the corrupt (incomplete) files but now I have a new problem where the download button on the order confirmation page dons’t work properly. The file can be downloaded from the links in email but not from confirmation page button.

Any ideas?

If you are selling really large files, I’d highly recommend you use something like Amazon S3 to host the files. We have an extension for it: https://easydigitaldownloads.com/extensions/amazon-s3/

Distributing files as large as that simply won’t be reliable on a large number of hosting accounts.

how about my problem?