• Resolved zlandali

    (@zlandali)


    Hello, is it possible to add a text imput field for manually entering the card holder’s billing zip code and numerical part of their billing address?

    This helps tremendously with ensuring it is a more secure transaction and lessens the chances of a chargeback/fraud.

    Right now I only see 3 input fields:
    -Credit Card Number
    -Expiration
    -CVV Code

    I will pay for this feature.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bfl

    (@bfl)

    The billing address and billing ZIP Code from the order are already sent to Authorize.Net. Do you mean that you need to send a different address and ZIP Code on a per-card basis? One workflow would be to change the order’s billing details before making the payment.

    Thread Starter zlandali

    (@zlandali)

    Yes, I mean that I would need to send a different address and zip code on a per-card basis.

    I am worried employees will forget to change the order’s billing details before submitting payment.

    Would it be possible to add a text box to manually type in billing zip and bill address similar to the current box’s for Expiration Date and CVV code?

    Thank you.

    Plugin Author bfl

    (@bfl)

    If they would forget to change the address, then they might forget to enter the address in the proposed fields. Maybe what you need is just a contextual reminder to remind the employee to change the billing address. We could work on a simple code snippet that would add such a reminder to a prominent location in the form. Maybe something like this would work?

    The issue I see with adding those fields is that it would create a mismatch between the new numeric details and the rest of the address fields from the order. To resolve any contradictions, I would have to either only send the new details and omit all the other billing details from the order (which may be surprising to the user), or I would have to provide all the usual address fields (which would add a lot of duplication). I don’t really like any of these options.

Viewing 3 replies - 1 through 3 (of 3 total)
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