Zipcode error

Hi @mayatoutou

Thanks for reaching out!

I’d like to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.

You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

i too have same issue, recenlty failed orders increaed saying – “We couldn’t verify the postal code in the billing address. If the issue persists, suggest the customer to reach out to the card issuing bank.”

`’description’ => ‘Online Payment for Order #462090 for https://www.online.arhantayoga.org blog_id 210058823’,
‘payment_method_types’ =>
array (
0 => ‘card’,
),
)
2022-12-02T03:04:05+00:00 ERROR The zip code you supplied failed validation. (incorrect_zip)

• This reply was modified 2 years, 3 months ago by Magicways.

Hello @akash-khurana !

Thanks for reaching out!

I understand that you have a similar problem.

However, per forum best practices shown here, it is advised that you create a new thread so that we can address your issue(s) separately.

You can create a new thread here: https://www.ads-software.com/support/plugin/woocommerce-payments/#new-topic-0

Thanks for understanding!