ZipWP Failure

  • Resolved toprobroy

    (@toprobroy)


    10 months, 4 weeks ago

    This is stuck. I’ve purchases Spectra Pro and have an account at Zip WP

    So I’m trying this out and it stuck at 70%. It’s been about an hour and a half.
    When I bought SP, it said it included Priority Support
    This is not going well Sujay?

    Even a password reset for https://app.zipwp.com/ hasn’t arrived in that timescale. Nothing in Spam

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @toprobroy,

    We apologize for any inconvenience you’ve experienced.

    I see that you’ve opened a ticket regarding the same issue, and our team is already actively assisting you with it. Your ticket has been flagged as a top priority, and our team is dedicated to resolving your issue as quickly as possible.

    To ensure efficient communication and resolution, we kindly request that you continue the conversation within the existing ticket. This will allow us to maintain focus and provide you with the best support possible.

    If you have any further questions or concerns, please feel free to reach out. We’re here to help!

    Have a wonderful day!

    Thread Starter toprobroy

    (@toprobroy)

    Thanks yes I have. However, today I was told the Tech Team needed access to my Site.

    I told them a few hours ago that I believe I’ve sorted it and have no acknowledgement, not even on Facebook, that they have the information they need.

    It’s frustrating not knowing when a simple yes or no can tell us a lot? Grrr!

Viewing 2 replies - 1 through 2 (of 2 total)
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