Zoom issue

  • Resolved luisfriasgomez

    (@luisfriasgomez)


    3 years, 9 months ago

    Hi, im having an issue. When my clients request an online meeting with Zoom. The zoom link meeting goes in blank into the email notification.

    What can i do to resolve this?

    Help please, i need to resolve this the soon as posible.

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter luisfriasgomez

    (@luisfriasgomez)

    I already check with this shortcodes and didnt work

    {online_meeting_url}
    {online_meeting_start_url}
    {online_meeting_password}
    {online_meeting_join_url}

    Plugin Author Bookly

    (@ladela)

    Hello, we replied to you via request #146099. Please check your inbox.

    Thread Starter luisfriasgomez

    (@luisfriasgomez)

    Hi, i dont have any message. Can you resend it please? My email is [email protected].

    Thank you

    Plugin Author Bookly

    (@ladela)

    Hi,

    We’ve resent our message, could you please check again and check also your spam folder.

    Is there a public solution available for this issue? I think I share the same problem. I have entered the API key and API secret after creating them on the Zoom platform, but no zoom links are populating in the confirmation emails through use of the same shortcodes mentioned above. When I’m in the appointments tab, I get an error message that says “Zoom: Invalid access token”

    Plugin Author Bookly

    (@ladela)

    Hello, we’d love to help you here but we can’t. We are restricted from providing any support for the PRO version here. For PRO or commercial product support please contact us directly on our site so we can localize the issue. This includes any pre-sales topics as well. I am sure we will have no problem supporting you on our own site. Many thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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