Zoom Lens Issue

If it helps the code looks like this for the div class=”zoomLens”:
element {
position: absolute;
float: left;
height: 150px;
width: 150px;
border: 4px solid rgb(136, 136, 136);
background-position: 59.385px -328.186px;
background-repeat: no-repeat;
background-color: white;
cursor: pointer;
border-radius: 79px;
background-image: url(“https://my-site/wp-content/uploads/2018/03/black-2tone-416×416.jpg”);
left: -60px;
top: 324px;
display: none;
}
I’m assuming the background image should be the full size image not the cropped 416 one? In this case the original image is 1200 by 1200

Hi,

Sorry for my late reply.

Have you tried regenerating the thumbnails?

The lens get’s the full/original image uploaded.

Cheers,
David

Hi David,
Thanks for your help. I’ve done a regenerate with Regenerate Thumbnails plugin.
Am I right in thinking the background image in the code should be the full size original image and that’s how the zoom effect is achieved?

Without SVI I’m getting the standard zoom working fine with the theme(storefront) and woocommerce.

hi,

The zoom effect if achieved by it loading the original full size image, showing in the lens the position related to the main image present.
Can you post a Screenshoot or a link for me to checkout what you are seeing?

https://angeldemo.co.uk/tintin/product/2-tone-handbag/
temp front end username david
password svi

I’ve just looked at it in IE for the first time and it doesn’t appear to be loading the image at all – side issue for now perhaps – it loads as descriped above in Firefox.

I confirm that for some reason it’s not loading the original image…
camel-2tone-1.jpg it’s loading camel-2tone-1-416×416.jpg.
this is not correct since I make it load the correct size.

Is there any tempering with my plugin? Are you running the latest version? Using any cache?

No cache
SVI 3.2.17 – I haven’t changed anything and have deleted and re-installed
Redux 3.6.8
Woocommerce 3.3.4
WP 4.9.4

I’ve other plugins running, I have deactivated and tested but happy to repeat the exercise.

Is your pro version different enough, in this aspect, to suggest it might work? Happy to purchase to get it working as it should.

Both versions (free/pro) should work, but PRO has a more hands on approach.

I guess I would have to put my hands on to figure out why it’s not reading the proper value.

I can send you admin access if you’re happy to have a look?

Sure, contact me via my website.

Will do – many thanks.