Zoom not working on hover

  • Resolved funstix

    (@funstix)


    7 years ago

    Hi

    I just updated to version 3.2.1 and the zoom magnifier on single product pages no longer works on hover. The previous version was fine.

    Since the updating, i noticed you actually have to click on the product image for the zoom feature to activate.

    The mouse cursor does not show as active and there is no visual cue such as a tooltip so finding it was sheer luck.

    I have cleared both server and browser caches with no change.

    Help or guidance would be appreciated.

    Cheers

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • vankaa

    (@vankaa)

    Zoom does work for the product you poted

    • This reply was modified 7 years ago by vankaa.
    Thread Starter funstix

    (@funstix)

    Hi, Vankaa thanks for the reply.

    I have just undertaken further testing and discovered that it actually appears to be browser related, which is strange and I didn’t think to check that because I have had no problems in the past.

    In saying that I have just had a windows 10 major update that coincides with the problem occurring. It should make no difference but hey it’s a computer.

    The zoom works on IE and Mozilla but does not on Chrome which has what says is an up to date version 62.0.3202.75 Can you tell me what browser you used to check it please?

    Thanks for going to the trouble and sorry if I wasted your time.

    Cheers

    Hi,

    I have tested this in Safari Version 11.0.1 (13604.3.5) and in Google Chrome Version 62.0.3202.94 (Official Build) (64-bit) and zoom worked perfectly for that product page.

    I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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