0723am

Maeve,

I’ve reinstalled the free plugin and used the same playlist items from the paid plugin to create this test post:

https://www.darulqasim.org/quest/test-post-2/

Everything else is the same — the only difference is the free vs. paid plugin. For some reason, free works and paid does not.

Please help.

Just tried the shortcode on a different page instead of a post and get the same issue.

I did notice that I am putting the MP3 link in both the MP3 and OGG spots. Do you think this may be the issue? Like a previous poster, I didn’t want to have the files in both formats and so I followed your advice of putting the MP3 link in both. It worked fine for the free version (for these same files).

Thoughts? I’ve left the plugin deactivated for now.

When the plugin is deactivated (as it is now) I get no error and the post shows up with the shortcode visible. The post is published and does exist. Please let me know how else I can help you troubleshoot.

Thanks Maeve! No luck yet…

1) Here’s is the link to a post published with the player shortcode in place:
https://www.darulqasim.org/quest/test-post-2/

2) I have the other player running because I need some way of having my visitors play files today. I have disabled this plugin and still face the same issue. Once it’s fixed I would like to use only your plugin.

3) The file path resolves and if I type the audio file url directly into Chrome it uses the built in player to play automatically.

Please let me know what you find if you’re able to troubleshoot further.