I received a refund with this response:
I haven’t read your review. I can tell you this though, you’re demanding a high level of service on a Sunday evening when we are not in the office. Not only did we respond and attempted to help you but we did so promptly. Instead of working with us or being understanding you went right for the throat and were threatening.
Here’s what we’ll do. We will refund your money and will not be sending you a license. Feel free to leave the review up if you like. Our goal is to put out positivity and to help and work with those who do the same, supporting and propping up business of all sizes, not tearing them down. Our best wishes for your project and we hope you find a partnership that works for you. We’ll refund your money tomorrow morning EDT at the latest.
