2bearstudio

I think you may want to separate FTP & SSH.

For FTP login, port is 21, for SSH, port is 22.

My answer is: don’t login using SSH, as it may not open on this hosting. Try FTP login, using CyberDuck, username : [email protected]

This has nothing to do with plugins, WordPress. It is a hosting server FTP / SSH login issue.

var_dump( $_GET[‘var’] );

When you login using FTP, what user name did you use?

user?

you may try
[email protected]

As far as I know, many hosting companies don’t allow SSH on shared plan. Is this your case?

To prevent this from happening again? Setup a sound automatic backup plan. With backup, you can restore your site anytime you like.

There are good WordPress security tips online. Start from something you are comfortable with.

This isn’t gonna be easy. I don’t have any problem accessing your posts using Safari 5, 7 & 8.

I think this more like your computer problem than website problem.

I don’t think this could be a Mac OS X issue, but a browser issue. What browser are you using on Mac, what version? What is your website URL, which page can’t be seen on Mac?

Just FYI, I have WooCommerce & Canada Post’s plugin, it shouldn’t be the cause. The Canada Post plugin is activated only on checking out page, to calculate the shipping rate.

The caching plugin Hyper Cache Extended has a “Cache status”, where you can find a Server Load index number. This will tell you whether the server is overloaded.

Your friend should have more ways to access server log, to pinpoint the bottleneck.

I don’t have much experience on Linux server optimization, only limited practice on VPS. But would recommend your friend do some database optimization. Both Joomla & WP are database driven. MySQL is better to tuned up to tip-top shape.

Good luck!

@mlapointe64

I just did another test, the waiting time for server response is 5.72s. You may have other sites with the same hosting company, but this site maybe hosted on a different server.

Ping other sites and boutfils.ca, and find their IP addresses, this will tell you whether all your sites are on the same server. It will be a surprise they are all on the same server. No matter what, contacting your hosting company will help, especially when boutfils.ca is hosted on a different server.

I have sites with WPML, and I don’t see performance hit on those sites.

In your case, no matter how you tune up plugins, theme, code, it won’t help much. The server response time is the bottleneck.

If 30 sites are on the same server, and all live sites, I would have to be cautious.

Although your chance of having troubles is very low, I would run the test on other testing environment with the target version of MySQL installed.

My point is, the upgrade is inevitable. Do it sooner than later.

I don’t have same experience, but I would upgrade without doubt.

Just like PHP 5.2 was forced upgraded to 5.3 or 5.4 at many hosting server, I personally believe MySQL upgrade will be the same in the future.

You’ve already received the message to upgrade MySQL database, it is a good time to do so. I believe next version of the same plugin/theme update will elevate warning message level.

Unless all your 30 sites are on the same server, starting from just one site and get some first-hand experience is always helpful.

I think your hosting server is overloaded. GTmetrix test result, your home page size is 1.63MB, page speed grade is A, YSlow grade is B. That’s not top-notch, but good enough.

The sever response time is terribly slow. If you are on a shared host plan, the server is overloaded. I would go for a better host.

I did a GTmetrix page performance test, and found the server response time is terrible. 4.4s waiting time just to get server response, I am testing it from Vancouver, BC.

You can’t do much about this, but to change your hosting. Or contact your hosting company, and see if there is a problem with the very server that hosts your site.

Other than this, I found simply increasing memory limit for WordPress installation can have positive impact on performance. All you need to do, is to add following code in WP-CONFIG.PHP:

/** Increase WP memory limit **/
// Front-end
define( 'WP_MEMORY_LIMIT', '256M' );
// Back-end
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

There are other ways to improve your site performance. But as you mentioned, W3 Total Cache didn’t help. You need to solve server load problem first.

Make a local copy of the installation, and then do a “folder search” using text editing tool like Sublime Text, TextMate, Notepad++, or other tool has folder search function.