53buick

Thanks for the explanation. However nothing popped up when hovering.

yes this must be what happened. but I didn’t select anything. I didn’t even have an option. All I did was click on the ellipses. Once I clicked on them it immediately changed to “processing”

thank you Shameem. I think it may be the settings for the coupon code. The coupon code was originally for only a handful of items. When I first created the code, I added each individual product for the coupon to be applied to (as opposed to a category) The orders that came in were as described above. When I removed the individual products and entered a category, the coupon code seems to work fine. I just enabled test mode and placed a test order using the coupon code and it all went through. Very strange, maybe something to look into? Thanks for you and everyone’s help!

Thanks for the reply and explanation. None of the problematic orders specify a gateway (indicated in the previous screenshot). However the status says “processing”. Any idea why this would happen? The only orders I was able to refund were the ones that did not use the coupon code. On those, Woopayments was used. Yes, the coupon code was created with WooCommerce. I have used coupon codes before without any problem. Have there been any other issues with the coupon code with the last update from other users?

Upon further investigation it looks like there was no payment gateway used? Here’s a screen shot. https://snipboard.io/HEA7Rz.jpg

Also, no payment is showing up in my account.

It seems my customers were having trouble with the coupon code where when they entered the code during checkout, the item would say “out of stock”. A couple of them tried to purchase again after I assured them the item was in stock. When I went to one of the orders on the orders page, the status would say “payment pending” I clicked on the ellipses to get detail and it automatically changed to “processing”

Here is the system status report :

` WordPress Environment

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Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (36)

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advanced-cache.php: advanced-cache.php Settings

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Connected to Woo.com: ?<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Shop base: #1258 - /shop/<br>Cart: #1259 - /cart/<br>Checkout: #1260 - /checkout/<br>My account: #1261 - /my-account/<br>Terms and conditions: ? Page not set Theme

Name: Astra<br>Version: 4.6.4<br>Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates

Overrides: – WooPayments

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Environment: Production<br>Tokenization Enabled: –<br>Debug Mode: Off Admin

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Daily Cron: ? Next scheduled: 2024-01-30 21:40:54 -05:00<br>Options: ?<br>Notes: 212<br>Onboarding: completed Action Scheduler

Canceled: 1<br>Oldest: 2024-01-26 07:40:01 -0500<br>Newest: 2024-01-26 07:40:01 -0500

Complete: 4,083<br>Oldest: 2023-12-30 13:22:04 -0500<br>Newest: 2024-01-30 13:01:47 -0500

Failed: 71<br>Oldest: 2022-01-05 21:27:00 -0500<br>Newest: 2024-01-11 22:00:02 -0500

Pending: 15<br>Oldest: 2024-01-30 13:15:45 -0500<br>Newest: 2024-02-24 15:46:40 -0500 Status report information

Generated at: 2024-01-30 13:03:29 -05:00<br>`

Thank you. Here are the screen shots

https://snipboard.io/AdQq8V.jpg

https://snipboard.io/IrhXK0.jpg

Thank you for the reply. Yes, I understand to get a true Net would be to gather the sum of the fees and subtract that from the Net Sales amount. My issue in this case would be that I would have to go to each order to determine the processing fee. Some orders were processed using PayPal. Some were processed with Woo payments, And others were processed with Square. All of which have different processing fee amounts. The only way to get a total would be to manually go to each order and add them all up. (there’s a lot of orders) It would be great it this could be totaled automatically in a report within Woocommerce.

Thank you for the reply and explanation. I tried each of those plugins but I didn’t find any “processing fees” in the reports generated by them.

Is there a way to get a total of the processing fees so that I might subtract from the Net sales total? As of now it looks as though I will have to go to each order to decipher as I accept PayPal, Square, and Woo payments all of which have different processing fees. Additionally are there plans to get true Net Sales for Woocommerce reports?

Got it fixed. Had to unpublish the calendar, change the name of the calendar, publish it and then change the name back. This gives the calendar a new url. Apparently there is something not jiving with the old-version urls within iCloud. I also changed the notifications from “push” to “every minute” in the Calendar app preferences. All-In-One imported the events from this new url just fine. Thanks to Calvin for helping out. (I can’t figure out how to edit this review and change the star rating – let me know and I’ll do it asap) Thanks!